Credit Support Representative
Kelly · Midland, TX · 1 mo ago
Accounting$26/hrFull-time
We need to output HTML fragment with headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, EEO, etc. Keep substantive info.
Let's parse the posting:
Title: Kelly is seeking Credit Support Representative candidates in Midland, TX at an energy services company! (We should not repeat job title as heading.)
Shift & Pay Rates: 1st Shift - Monday-Friday 8:00am-5:00pm Pay Rate: up to $26.00 per hour Weekly Pay Quick Start Duration: 6 months Temp-Hire
Then bullet list of duties: "This job might be an outstanding fit if you are able to:" then list items.
Then Preferred Experience/Skills: list.
Then benefits: "As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan."
Then later repeats benefits again.
We need sections: About the role (maybe a short paragraph describing role). Responsibilities (list of duties). Requirements (maybe Preferred Experience/Skills). Qualifications (maybe not separate). Skills (maybe part of requirements). Benefits (list). Pay (pay rate). Schedule (shift hours). Also maybe include "Duration" etc? Not required.
We must not create sections with filler like "commensurate with experience". We have actual pay and schedule.
We need to preserve all substantive info, not invent or summarize away detail. So we need to include all duties listed, all preferred experience/skills, all benefits specifics, pay rate, schedule.
We must not repeat duplicated lines. There's duplicate benefits paragraph; we should include only once.
We must not include boilerplate like EEO, legal, etc. So remove those paragraphs.
We also need to remove application instructions like "Click here for more information..." etc. Also remove "Put your skills to work..." etc fluff.
We need to output only HTML fragment, no /, no markdown fences.
Let's craft:
.
Responsibilities list:
- Review new and cash customer applications for lines of credit.
- May take payments via phone.
- Access Dun & Bradstreet/EXPERIAN credit bureaus by computer and calls references to check credit on potential customers.
- Notifies customers by e-mail, telephone, or mail of acceptance or rejection of application.
- Keeps record on file of credit application and updates including customer account maintenance.
- Accepts payments on accounts.
- Makes daily collection calls and follow up calls as necessary.
- Creates spreadsheets to assist Manager and collection supervisor.
- Provides customer credit information or rating as requested.
- Assist the collection supervisor in the finalization of the release of liens process by typing the information on release form and mailing to the proper customers.
- Maintains records of and ensures that notes signed by customers are paid as agreed.
- Assists Credit Manager in compiling and distributing month-end reports to Management and branches.
- Mails attorney demand letters as required by the Credit Manager.
- Assists customers in filling out credit applications.
- Assists Manager and Supervisor with documentation for branch or Customer meetings concerning delinquent accounts.
- Maintains return mail postage.
- Customer Portals (Open Ticket/Open Invoice, Ariba, Coupa, DocView, etc.).
- Data entry/verification of outstanding invoices in customer portals.
- Cross reference outstanding invoice entries w/DBE accounting software.
- General Office duties for credit/billing department.
- Including but no limited to filing, data entry, organizing to archive.
We need to keep exactly as posted; maybe preserve punctuation.
Now Requirements/Qualifications/Skills: The posting has "Preferred Experience/Skills:" list. We could treat that as Requirements or Skills. Since we have separate headings possible, we could put Requirements for experience, Skills for technical skills. But we might combine to avoid thin sections. Let's make a single section "Requirements" containing the list.
List:
- 3-5 years related experience (prefer relevant experience over education).
- Must have Microsoft Suite experience.
- Knowledge of rules and regulations pertaining to collection methods and techniques.
- Knowledge of rules and regulations relating to consumer credit.
- Knowledge of procedural and legal aspects of collections.
- Skill in evaluating information or situation and making judgments based on facts.
- Ability to effectively communicate.
- Knowledge of bookkeeping/accounting (basic).
We could also split Skills: Microsoft Suite experience, knowledge of rules, etc. But to avoid thin sections, we can keep as Requirements.
Now Benefits: list as per Kelly benefits.
We need to capture:
- voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
- retirement savings plan
- service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)
- transit spending account
- paid sick leave under applicable state or local plan
We should not include the repeated "Click here for more information..." etc.
Now Pay: we have "Pay Rate: up to $26.00 per hour" and "Weekly Pay". Also maybe mention "up to $26.00 per hour". We'll put that.
Schedule: "1st Shift - Monday-Friday 8:00am-5:00pm". Also mention "Duration: 6 months Temp-Hire" maybe not needed but could be part of schedule? It's duration. Not a heading; we could include in About the role or a separate note but not required. Since we only create sections when there is real specific content, we could add a short paragraph under About the role including duration? But better to keep About the role as the first sentence only; we could add another paragraph about shift and pay? But we have separate Pay and Schedule sections.
Thus:
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, navigation, EEO, etc. Keep substantive info.
Let's parse the posting:
Title: Kelly is seeking Credit Support Representative candidates in Midland, TX at an energy services company! (We should not repeat job title as heading.)
Shift & Pay Rates: 1st Shift - Monday-Friday 8:00am-5:00pm Pay Rate: up to $26.00 per hour Weekly Pay Quick Start Duration: 6 months Temp-Hire
Then bullet list of duties: "This job might be an outstanding fit if you are able to:" then list items.
Then Preferred Experience/Skills: list.
Then benefits: "As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan."
Then later repeats benefits again.
We need sections: About the role (maybe a short paragraph describing role). Responsibilities (list of duties). Requirements (maybe Preferred Experience/Skills). Qualifications (maybe not separate). Skills (maybe part of requirements). Benefits (list). Pay (pay rate). Schedule (shift hours). Also maybe include "Duration" etc? Not required.
We must not create sections with filler like "commensurate with experience". We have actual pay and schedule.
We need to preserve all substantive info, not invent or summarize away detail. So we need to include all duties listed, all preferred experience/skills, all benefits specifics, pay rate, schedule.
We must not repeat duplicated lines. There's duplicate benefits paragraph; we should include only once.
We must not include boilerplate like EEO, legal, etc. So remove those paragraphs.
We also need to remove application instructions like "Click here for more information..." etc. Also remove "Put your skills to work..." etc fluff.
We need to output only HTML fragment, no /, no markdown fences.
Let's craft:
About the role
Credit Support Representative at an energy services company in Midland, TX, supporting credit and billing functions.
But we need to ensure we don't invent detail not in posting. The posting didn't have an explicit "About the role" paragraph; we could summarize based on duties. However instructions: "Prefer a few substantive sections over many thin ones." We could combine About the role with Responsibilities? But they said use headings for sections like About the role, Responsibilities, etc. We need to include a section only when posting has real, specific content for it. Does the posting have an "About the role" section? Not explicitly, but we could infer from the description. Might be considered filler if we create a generic sentence not directly from posting. Safer to omit About the role if not explicitly present. However they said "Prefer a few substantive sections over many thin ones." Might be okay to have About the role as a brief summary derived from the posting, but risk of inventing detail. The instruction: "Do NOT invent or summarize away detail." Summarizing is allowed? It says "do NOT invent or summarize away detail." Means we shouldn't leave out detail, but we can summarize? It says "do NOT invent or summarize away detail." That suggests we should not omit details via summarization; we should preserve all substantive information. So we can include a short paragraph that is directly from the posting, maybe the first sentence: "Kelly is seeking Credit Support Representative candidates in Midland, TX at an energy services company!" That is substantive. So we can put that as About the role. Thus:About the role
Kelly is seeking Credit Support Representative candidates in Midland, TX at an energy services company!
Now Responsibilities: list of duties from "This job might be an outstanding fit if you are able to:" and subsequent bullet-like sentences. We'll put each asPay
Pay Rate: up to $26.00 per hour; Weekly Pay.
Schedule
1st Shift - Monday-Friday 8:00am-5:00pm; Duration: 6 months Temp-Hire.
Now we need to ensure we didn't include any boilerplate. Remove all EEO, legal, AI notice, etc. Check for duplicate content: we included benefits only once. Now output HTML fragment. Let's craft:About the role
Kelly is seeking Credit Support Representative candidates in Midland, TX at an energy services company!
Responsibilities
- Review new and cash customer applications for lines of credit.
- May take payments via phone.
- Access Dun & Bradstreet/EXPERIAN credit bureaus by computer and calls references to check credit on potential customers.
- Notifies customers by e-mail, telephone, or mail of acceptance or rejection of application.
- Keeps record on file of credit application and updates including customer account maintenance.
- Accepts payments on accounts.
- Makes daily collection calls and follow up calls as necessary.
- Creates spreadsheets to assist Manager and collection supervisor.
- Provides customer credit information or rating as requested.
- Assist the collection supervisor in the finalization of the release of liens process by typing the information on release form and mailing to the proper customers.
- Maintains records of and ensures that notes signed by customers are paid as agreed.
- Assists Credit Manager in compiling and distributing month-end reports to Management and branches.
- Mails attorney demand letters as required by the Credit Manager.
- Assists customers in filling out credit applications.
- Assists Manager and Supervisor with documentation for branch or Customer meetings concerning delinquent accounts.
- Maintains return mail postage.
- Customer Portals (Open Ticket/Open Invoice, Ariba, Coupa, DocView, etc.).
- Data entry/verification of outstanding invoices in customer portals.
- Cross reference outstanding invoice entries w/DBE accounting software.
- General Office duties for credit/billing department.
- Including but no limited to filing, data entry, organizing to archive.
Requirements
- 3-5 years related experience (prefer relevant experience over education).
- Must have Microsoft Suite experience.
- Knowledge of rules and regulations pertaining to collection methods and techniques.
- Knowledge of rules and regulations relating to consumer credit.
- Knowledge of procedural and legal aspects of collections.
- Skill in evaluating information or situation and making judgments based on facts.
- Ability to effectively communicate.
- Knowledge of bookkeeping/accounting (basic).
Benefits
- Voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
- Retirement savings plan.
- Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year).
- Transit spending account.
- Paid sick leave under applicable state or local plan.
Pay
Pay Rate: up to $26.00 per hour; Weekly Pay.
Schedule
1st Shift - Monday-Friday 8:00am-5:00pm; Duration: 6 months Temp-Hire.
Check for any leftover