Real Estate & Workplace Services Coordinator II - Physical Security/Facilities (Contract)
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting.
The posting includes:
- Intro about Latitude AI (company description). Could be "About the role" or maybe "About the company". The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" heading and then a paragraph summarizing the role description.
But we must not repeat the job title as a heading. The job title is "REWS Coordinator II". Not to be used as heading.
We need to include sections only when posting has real specific content.
Let's extract content:
Company description: "Latitude AI (lat.ai) is building the future of Ford’s autonomy roadmap to make travel safer, less stressful, and more enjoyable for everyone. Bringing this vision to scale, our fully in-house developed hands-free ADAS platform will debut on the all-new Ford Fathom in 2027. When you join the Latitude team, you’ll work alongside leading experts across machine learning and robotics, cloud platforms, mapping, sensors and compute systems, test operations, systems and safety engineering – all dedicated to redefining the relationship between people and their vehicles for millions of customers. As a Ford Motor Company subsidiary, we operate independently to develop automated driving technology at the speed of a technology startup. Latitude is headquartered in Pittsburgh with engineering centers in Dearborn, Mich., and Palo Alto, Calif."
That's about the company, could go under "About the role" or maybe "About the company". We'll use "About the role".
Next: "Meet The Team The Real Estate and Workplace Services Team (REWS), is an integral cross-function support team comprised of Facilities, Physical Security, Logistics, Asset Management, and Real Estate groups. This team is responsible for internal and external site coordination across all Latitude locations, as well as support for employees and external guests. The REWS Coordinator II will support operations out of our Pittsburgh facilities, while remotely supporting operations across other Latitude sites, and actively managing the daily responsibilities described below."
That's more about the team and role.
Then "What You’ll Do" with bullet-like paragraphs (no actual bullet list but sentences). We need to convert to - for any list of duties/requirements/benefits. The content under "What You’ll Do" is a series of duty statements separated by line breaks? In the text they are concatenated with no explicit bullet markers but each sentence starts with a capital letter and seems like separate duties. We can treat each sentence as a list item. However we must preserve ALL substantive information; we can wrap each duty in
- . The text includes multiple duties grouped under headings: Physical Security, Workplace Safety, Facilities, Ticket Management, Project Work, Cross-Training & Operational Support. We could keep those as subheadings? But instruction only allows headings from the list; we could still include subheadings as
? Not allowed? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but likely they want only those. However we could embed the subheadings as plain text within
or
- . Safer to keep as
with bold? Not allowed to add formatting beyond HTML? We could use . But not required.
Simplify: create a list of duties, each duty as a sentence. We'll need to split the paragraph into sentences.
Let's extract duties:
Physical Security:
- Support the management of badging access control and CCTV/camera systems including provisioning, access group management, credential issuance, troubleshooting, and periodic access audits
- Assess lifecycle status of physical security systems (badging, CCTV, visitor management systems), tracking end of support risks, aging hardware, and proactively forecast system updates, improvements, and future refresh plans
- Provide support and coverage as needed for reception functions, including answering office phone, welcoming visitors, and supporting the interview candidate experience
- Manage and support visitor management protocols and systems to ensure appropriate controls for contractors, vendors, and guests accessing secure or sensitive areas
- Develop, document, and maintain physical security policies and procedures, ensuring alignment with company risk tolerance and regulatory/contractual requirements
- Support new and ongoing training efforts of team members who interact with REWS activities
Workplace Safety:
- Support overall workplace safety compliance, including documentation, policy development, and implementation
- Coordinate and support safety audits and inspections, tracking corrective actions and remediation through completion
- Support development and delivery of safety training and communications to employees
- Create and maintain accurate records for compliance reporting
Facilities:
- Support daily facility operations across Pittsburgh sites, addressing routine maintenance requests and troubleshooting building issues in coordination with facility leads and vendors
- Assist with vendor and contractor management, scheduling, scope verification, quality control, and invoice/PO coordination for facilities related services
- Take direction from Facilities team leads on prioritization of daily tasks while exercising independent judgement to resolve routine issues without escalation
- Assist with space planning and moves/adds/changes as the organization scales
- Perform routine preventative maintenance tasks and facility inspections, ensuring upkeep of space and cleanliness of facility
- Support event planning, space setup, vendor services, and on-site operational need
- Escalate issues and coordinate follow-up repairs as needed
- Monitor inventory and manage supply ordering from vendors for local sites
Ticket Management:
- Steward excellence in all interactions with internal customers, team members, and external partners by providing prompt service and accurate information
- Manage tickets in accordance with policies and procedures, including ad-hoc updates
- Escalate and flag issues when necessary to ensure all areas of accountability are being met
- Utilize system automations to provide consistent, streamlined experience for all ticket participants
- Regularly monitor, update, and close tickets based on defined standards to ensure metrics and SLAs are met
Project Work:
- Lead cross-functional projects with a high degree of accuracy and ownership
- Proactively manage scope, schedule, and budget with limited oversight
- Provide clear, transparent updates to stakeholders throughout project execution
Cross-Training & Operational Support:
- Participate in and support internal cross-training initiatives
- Build capability and coverage across all areas of REWS team responsibilities (shipping, receiving, asset management, etc)
- Contribute to overall team resilience and continuity planning
Now "What You'll Need To Succeed" includes qualifications and requirements.
We need sections: Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have:
- Bachelor’s degree with two years of employment experience required. In lieu of a Bachelor’s degree, an Associate’s degree with four years of employment experience or a High School Diploma or GED equivalent with six years of employment experience required
- 3-5 years of experience in an operations, corporate physical security, or facilities environment
- Experience with service ticketing platforms, access controls systems, and closed loop camera systems strongly preferred
- Ability to independently navigate complex issues while demonstrating exceptional problem-solving skills
- Strong attention to detail with a continuous improvement mindset and ability to streamline processes
- Exceptional, demonstrated customer service skills and strong attention to detail
- Moderate knowledge of building systems and facility operations and skill set
- Strong time management and multitasking skills
- Computer proficiency with Google Suite(preferred) and Microsoft Office
- Ability to lift up to 50lbs required and do other labor-intensive tasks
We can categorize: Requirements (education/experience), Qualifications (maybe same), Skills (specific abilities). But we need to avoid filler sections. We'll include sections that have real content.
We have no explicit Benefits, Pay, Schedule mentioned. So we should NOT include those sections.
Thus sections: About the role (or Responsibilities?), Responsibilities (the duties), Requirements, Qualifications, Skills.
But we need to avoid duplication. Could combine Requirements and Qualifications? The instruction says use headings for those sections if content exists. We'll decide:
- About the role: company description and team overview.
- Responsibilities: list of duties (What You’ll Do).
- Requirements: education/experience baseline (Bachelor’s degree with two years... etc).
- Qualifications: maybe the 3-5 years experience etc? Actually that's also requirement. Could treat as Qualifications.
- Skills: abilities like problem-solving, attention to detail, customer service, etc.
We need to ensure we don't create sections with filler like "not specified". We have content for each.
Now we need to output only HTML fragment, no /, no markdown fences.
We'll produce:
About the role
...
Responsibilities
- ...
...
Requirements
- ...
...
Qualifications
- ...
...
Skills
- ...
...
Make sure to preserve all substantive information. Let's craft the About the role paragraph: combine the intro and team description.
Paragraph: "Latitude AI (lat.ai) is building the future of Ford’s autonomy roadmap to make travel safer, less stressful, and more enjoyable for everyone. Bringing this vision to scale, our fully in-house developed hands-free ADAS platform will debut on the all-new Ford Fathom in 2027. When you join the Latitude team, you’ll work alongside leading experts across machine learning and robotics, cloud platforms, mapping, sensors and compute systems, test operations, systems and safety engineering – all dedicated to redefining the relationship between people and their vehicles for millions of customers. As a Ford Motor Company subsidiary, we operate independently to develop automated driving technology at the speed of a technology startup. Latitude is headquartered in Pittsburgh with engineering centers in Dearborn, Mich., and Palo Alto, Calif. The Real Estate and Workplace Services Team (REWS) is an integral cross‑function support team comprised of Facilities, Physical Security, Logistics, Asset Management, and Real Estate groups. This team is responsible for internal and external site coordination across all Latitude locations, as well as support for employees and external guests. The REWS Coordinator II will support operations out of our Pittsburgh facilities, while remotely supporting operations across other Latitude sites, and actively managing the daily responsibilities described below."
Now Responsibilities list: we need to include each duty as - . We'll keep the subheadings maybe as plain text inside
- ? Could include but not necessary. We'll just list each duty sentence.
We have many items; we need to ensure we didn't miss any.
Let's list them:
Physical Security:
1. Support the management of badging access control and CCTV/camera systems including provisioning, access group management, credential issuance, troubleshooting, and periodic access audits
2. Assess lifecycle status of physical security systems (badging, CCTV, visitor management systems), tracking end of support risks, aging hardware, and proactively forecast system updates, improvements, and future refresh plans
3. Provide support and coverage as needed for reception functions, including answering office phone, welcoming visitors, and supporting the interview candidate experience
4. Manage and support visitor management protocols and systems to ensure appropriate controls for contractors, vendors, and guests accessing secure or sensitive areas
5. Develop, document, and maintain physical security policies and procedures, ensuring alignment with company risk tolerance and regulatory/contractual requirements
6. Support new and ongoing training efforts of team members who interact with REWS activities
Workplace Safety:
7. Support overall workplace safety compliance, including documentation, policy development, and implementation
8. Coordinate and support safety audits and inspections, tracking corrective actions and remediation through completion
9. Support development and delivery of safety training and communications to employees
10. Create and maintain accurate records for compliance reporting
Facilities:
- for any list of duties/requirements/benefits. The content under "What You’ll Do" is a series of duty statements separated by line breaks? In the text they are concatenated with no explicit bullet markers but each sentence starts with a capital letter and seems like separate duties. We can treat each sentence as a list item. However we must preserve ALL substantive information; we can wrap each duty in
- . The text includes multiple duties grouped under headings: Physical Security, Workplace Safety, Facilities, Ticket Management, Project Work, Cross-Training & Operational Support. We could keep those as subheadings? But instruction only allows headings from the list; we could still include subheadings as
? Not allowed? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but likely they want only those. However we could embed the subheadings as plain text within
or
- . Safer to keep as
with bold? Not allowed to add formatting beyond HTML? We could use . But not required. Simplify: create a
- list of duties, each duty as a sentence. We'll need to split the paragraph into sentences.
Let's extract duties:
Physical Security:
- Support the management of badging access control and CCTV/camera systems including provisioning, access group management, credential issuance, troubleshooting, and periodic access audits
- Assess lifecycle status of physical security systems (badging, CCTV, visitor management systems), tracking end of support risks, aging hardware, and proactively forecast system updates, improvements, and future refresh plans
- Provide support and coverage as needed for reception functions, including answering office phone, welcoming visitors, and supporting the interview candidate experience
- Manage and support visitor management protocols and systems to ensure appropriate controls for contractors, vendors, and guests accessing secure or sensitive areas
- Develop, document, and maintain physical security policies and procedures, ensuring alignment with company risk tolerance and regulatory/contractual requirements
- Support new and ongoing training efforts of team members who interact with REWS activities
Workplace Safety:
- Support overall workplace safety compliance, including documentation, policy development, and implementation
- Coordinate and support safety audits and inspections, tracking corrective actions and remediation through completion
- Support development and delivery of safety training and communications to employees
- Create and maintain accurate records for compliance reporting
Facilities:
- Support daily facility operations across Pittsburgh sites, addressing routine maintenance requests and troubleshooting building issues in coordination with facility leads and vendors
- Assist with vendor and contractor management, scheduling, scope verification, quality control, and invoice/PO coordination for facilities related services
- Take direction from Facilities team leads on prioritization of daily tasks while exercising independent judgement to resolve routine issues without escalation
- Assist with space planning and moves/adds/changes as the organization scales
- Perform routine preventative maintenance tasks and facility inspections, ensuring upkeep of space and cleanliness of facility
- Support event planning, space setup, vendor services, and on-site operational need
- Escalate issues and coordinate follow-up repairs as needed
- Monitor inventory and manage supply ordering from vendors for local sites
Ticket Management:
- Steward excellence in all interactions with internal customers, team members, and external partners by providing prompt service and accurate information
- Manage tickets in accordance with policies and procedures, including ad-hoc updates
- Escalate and flag issues when necessary to ensure all areas of accountability are being met
- Utilize system automations to provide consistent, streamlined experience for all ticket participants
- Regularly monitor, update, and close tickets based on defined standards to ensure metrics and SLAs are met
Project Work:
- Lead cross-functional projects with a high degree of accuracy and ownership
- Proactively manage scope, schedule, and budget with limited oversight
- Provide clear, transparent updates to stakeholders throughout project execution
Cross-Training & Operational Support:
- Participate in and support internal cross-training initiatives
- Build capability and coverage across all areas of REWS team responsibilities (shipping, receiving, asset management, etc)
- Contribute to overall team resilience and continuity planning
Now "What You'll Need To Succeed" includes qualifications and requirements.
We need sections: Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We have:
- Bachelor’s degree with two years of employment experience required. In lieu of a Bachelor’s degree, an Associate’s degree with four years of employment experience or a High School Diploma or GED equivalent with six years of employment experience required
- 3-5 years of experience in an operations, corporate physical security, or facilities environment
- Experience with service ticketing platforms, access controls systems, and closed loop camera systems strongly preferred
- Ability to independently navigate complex issues while demonstrating exceptional problem-solving skills
- Strong attention to detail with a continuous improvement mindset and ability to streamline processes
- Exceptional, demonstrated customer service skills and strong attention to detail
- Moderate knowledge of building systems and facility operations and skill set
- Strong time management and multitasking skills
- Computer proficiency with Google Suite(preferred) and Microsoft Office
- Ability to lift up to 50lbs required and do other labor-intensive tasks
We can categorize: Requirements (education/experience), Qualifications (maybe same), Skills (specific abilities). But we need to avoid filler sections. We'll include sections that have real content.
We have no explicit Benefits, Pay, Schedule mentioned. So we should NOT include those sections.
Thus sections: About the role (or Responsibilities?), Responsibilities (the duties), Requirements, Qualifications, Skills.
But we need to avoid duplication. Could combine Requirements and Qualifications? The instruction says use headings for those sections if content exists. We'll decide:
- About the role: company description and team overview.
- Responsibilities: list of duties (What You’ll Do).
- Requirements: education/experience baseline (Bachelor’s degree with two years... etc).
- Qualifications: maybe the 3-5 years experience etc? Actually that's also requirement. Could treat as Qualifications.
- Skills: abilities like problem-solving, attention to detail, customer service, etc.
We need to ensure we don't create sections with filler like "not specified". We have content for each.
Now we need to output only HTML fragment, no /, no markdown fences.
We'll produce:
- ... ...
- ... ...
- ... ...
- ... ...
- . We'll keep the subheadings maybe as plain text inside
- ? Could include but not necessary. We'll just list each duty sentence. We have many items; we need to ensure we didn't miss any. Let's list them: Physical Security: 1. Support the management of badging access control and CCTV/camera systems including provisioning, access group management, credential issuance, troubleshooting, and periodic access audits 2. Assess lifecycle status of physical security systems (badging, CCTV, visitor management systems), tracking end of support risks, aging hardware, and proactively forecast system updates, improvements, and future refresh plans 3. Provide support and coverage as needed for reception functions, including answering office phone, welcoming visitors, and supporting the interview candidate experience 4. Manage and support visitor management protocols and systems to ensure appropriate controls for contractors, vendors, and guests accessing secure or sensitive areas 5. Develop, document, and maintain physical security policies and procedures, ensuring alignment with company risk tolerance and regulatory/contractual requirements 6. Support new and ongoing training efforts of team members who interact with REWS activities Workplace Safety: 7. Support overall workplace safety compliance, including documentation, policy development, and implementation 8. Coordinate and support safety audits and inspections, tracking corrective actions and remediation through completion 9. Support development and delivery of safety training and communications to employees 10. Create and maintain accurate records for compliance reporting Facilities:
About the role
...
Responsibilities
Requirements
Qualifications
Skills