Real Estate Loan Closing Specialist I

About the role

Position Overview: The Real Estate Loan Closing Specialist I prepares and reviews closing packages for all real estate secured loans, provides documents to closing agents in a timely manner, answers questions related to loan closings to facilitate a timely closing, and reviews reports and documentation related to workflow and loan funding. This position is expected to have hands-on knowledge of all Loan Closing Services functions, to assist with research and problem resolution, and to provide guidance to junior employees within the department.

Responsibilities

• (60%) Accurately prepare loan closing documents on the loan origination system, utilize document repositories for loan file documentation, utilize the secured site for uploading and downloading closing documents.
• (60%) Review insurance, taxes, and additional documents for accuracy and to address escrow related issues.
• (60%) Ensure regulation disclosure timing requirements are met.
• (60%) Maintain an active loan pipeline while completing loan review and processing.
• (60%) Expected to complete a designated number of loan files daily to maintain department level expectations.
• (20%) Maintain working knowledge of department duties related to reporting and loan funding.
• (20%) As assigned, work reports and follow-up with appropriate parties to obtain required loan documentation.
• (20%) Review loan documentation to ensure accurate wire funding setup, complete required steps related to closing agent approval.
• (10%) Subject matter expert on the Credit Union’s lending policy and federal regulations related to real estate secured loan closings.
• (10%) Communicate with Credit Union personnel and closing agents to ensure compliance with closing instructions.
• (10%) Work with other internal departments to ensure all loan file documentation has been received and reviewed to facilitate a timely closing.
• (10%) To properly support other internal departments and closing agents, respond to phone calls and emails in a timely and complete fashion.

Requirements

• HS Diploma or GED
• 5 years direct loan closing experience or equivalent industry knowledge.
• Experience performing complex file review to ensure documentation is obtained and verified in accordance with policies and guidelines.
• Experience meeting production and quality standards.
• Experience managing high volume loan pipeline and simultaneous workflow priorities.
• Must be professional and courteous in all interactions with closing agents, co-workers, and members.
• Must possess strong verbal and written communication skills, problem solving abilities, and critical thinking skills.
• Must be able to collaborate in a team setting and exemplify a helpful attitude to successfully assist others as needed.
• Must possess an independent work ethic along with time management and organizational skills.

Preferred Qualifications

• Associates Degree
• 5+ years direct loan closing experience or equivalent industry knowledge.
• Knowledge of real estate secured compliance guidelines and federal regulations, e.g., TILA-RESPA, HMDA, ECOA, UDAAP, GSE

Job Environment & Physical Requirements

• In office setting with the possibility for hybrid/remote work
• Sitting for prolonged periods
• Computer for prolonged periods
• Telephone for prolonged periods