Real Estate Licensing Specialist

About the role

The Utah Division of Real Estate (DRE) is seeking a Licensing Specialist to join our team. This role involves processing license applications, ensuring compliance with legal requirements, and providing exceptional customer service.

Responsibilities

• License Processing: Review, evaluate, and process license applications accurately and efficiently. Ensure compliance with all applicable laws, administrative rules, policies, and procedures. Review criminal history background information when necessary.
• Customer Service: Respond to inquiries from the public via phone, email, and in person. Provide clear and concise information regarding licensing requirements and processes.
• Regulatory Knowledge: Maintain a comprehensive understanding of licensing laws, rules, and regulations. Stay up-to-date on industry trends and regulatory changes.
• Administrative Duties: Accurately enter and verify data into agency software systems. Draft clear and concise correspondence and other documents using proper grammar, spelling, and punctuation. Utilize strong computer skills to efficiently and effectively complete tasks.

Qualifications

• The ability to train and work 100% in-person at our downtown Salt Lake City office in a time limited position that is expected to last 3-6 months.
• 2+ years of experience in a public-facing customer service role.
• 2+ years of experience working in an office performing clerical duties.
• 2+ years of experience producing professional communications, such as letters and emails, and responding timely to written inquiries with clarity and accuracy.
• 1+ years working with Microsoft Word and Excel, and/or Google Drive, Docs, sheets.
• Experience reviewing criminal background information.
• Experience working in the public sector (federal, state, or local government) providing customer service.
• Experience referencing laws, rules, policies, and procedures.
• Experience in properly handling confidential information.
• Experience with databases and inputting or managing data, ensuring accuracy.

Schedule

Monday-Friday, 8 a.m. to 5 p.m. in our downtown Salt Lake City office.

Benefits

Job Stability: Enjoy the security and reliability of employment within a well-established organization. Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

Application

To apply, please visit our website and submit your resume and cover letter detailing your interest in this role and how your qualifications align with the requirements.