Real Estate Closing Transaction Coordinator

About the role

Baird & Warner Real Estate is dedicated to creating a supportive workplace where employees can thrive. With a focus on empowering growth, integrity, and work-life balance, the company aims to help both buyers and sellers achieve their real estate goals.

Responsibilities

• Review, audit, and reconcile commission and escrow accounts to ensure all transactions are balanced and accurate
• Process closed transactions and ensure proper and timely payment of agents, cooperating agents, and vendors
• Review and process commission checks, including correct deductions, adjustments, and exceptions
• Run, analyze, and balance daily, monthly, and ad-hoc escrow and commission reports
• Ensure commission and financial reporting is consistent and aligned across all offices and departments
• Accurately enter and maintain mortgage, closing, and commission data in internal systems
• Process earnest money deposits and wire transfers
• Maintain and update cooperating broker and vendor records
• Work directly with agents, branch administrators, managers, and vendors to resolve commission questions, discrepancies, and complex scenarios
• Provide professional guidance and support to branch office administrators and sales associates regarding commission policies, procedures, and transaction issues
• Learn and apply the unique commission structures, policies, and operational procedures of all 26 offices
• Identify trends, errors, or inconsistencies in reporting or processing and recommend improvements
• Assist with audits, month-end close activities, and special financial projects as needed
• Support general office duties including customer service requests, filing, phones, and projects
• Support all of B&W's business units
• Learn and fully understand Commission plans, fee schedules, Receivables

Requirements

• Strong computer skills including Microsoft Excel, Word, and Gmail required; Zendesk and Profit Power experience preferred
• Excellent math and analytical aptitude with strong attention to detail
• Highly organized and able to manage multiple priorities in a fast-paced environment
• Strong data entry and reconciliation experience
• Excellent written, verbal, and customer service skills
• Professional, solutions-oriented communication style when working with agents, managers, and vendors
• Ability to learn and retain complex commission structures and office-specific policies
• Team-player attitude with a strong sense of accountability and ownership
• Detail-oriented with strong follow-through
• High School Diploma or equivalent required; associate's or bachelor's degree in accounting, finance, or business a plus
• Mortgage experience is a plus