Ready Mix DISPATCHER

Job Summary

The Dispatcher/Order Taker position is responsible for receiving, assigning, scheduling, and communicating work orders to ready mix drivers to ensure timely completion of operations and projects.

Responsibilities

• Receive, record, and dispatch orders to approved customers.
• Operate the Command Data System and perform direct data entry with absolute accuracy.
• Verify specification compliance of all dispatched orders.
• Closely monitor cycle times, weather, demand graphs, production, and delivery status, scheduled “will calls”, and related data; adjust assignments to insure production and delivery efficiency.
• Communicate professionally and clearly with drivers, production supervisors, and clients to maximize service and production and delivery efficiency.
• Assist with assigning orders to plants and scheduling production to maximize delivery efficiency.
• Complete dispatching and delivery documentation and reports. Forward all orders and sales information as required.
• Cookordinate delivery-drivers’ activities and trucking assignments in cooperation with the Production Manager and Production Specialist.

Requirements

• Must be at least 18 years in age or older.
• Must have a current and valid driver’s license.
• Display a professional and courteous attitude to co-workers, supervisors, and the general public at all times.
• Must pass post-offer employment drug testing, medical exams, and physical agilities testing.
• Willingness to work in a team environment and assist co-workers and/or supervisors with other duties as required.
• Willingness to work nights and weekends when necessary.
• Must be willing to travel and work away from home when required.
• Must be willing to wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA.

Qualifications

• Ability to understand and follow verbal and written instructions.
• Strong computer skills and proficiency with Microsoft products (Excel, Word, Power Point, Outlook).
• General knowledge of the properties, characteristics, and performance of concrete mixes, its components, additives, and raw materials.
• Ability to read, write, and accurately perform basic mathematical functions including adding, subtracting, multiplication and division.
• Ability to analyze issues independently.
• Ability to perform under deadline pressure.
• Ability to effectively communicate verbally and in writing.
• Strong analytical and problem-solving skills.
• Knowledge of Company policies and procedures, including safety.