Reading Room Assistant-Diagnostic Radiology Full Time Nights

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system.

About the role

This is a Full Time position at 36 hours per week. The Reading Room Assistant will be providing assistance to the ED Radiologist overnight.

Responsibilities

• Order, track, locate, and file radiology films, jackets, and requisitions.
• Pick up and deliver X-rays as needed.
• Ensure all X-rays are prepared for the radiologist to read.
• Ensure all X-rays have been read before filing.
• Record results.
• Manage and resolve Quality Assurance issues.
• Communicate with other members of the health care team any problems related to maintaining efficiency of the file room operation.
• Greet patients in a friendly and professional manner to ensure optimal delivery of customer service to patients, members, and co-workers on the phone and in person.
• Check patients in for exams in an accurate and timely manner.
• Complete CPR forms correctly and/or any additional forms needed.
• Maintain file containing requisitions in an accurate manner.
• Handle challenging situations so that patient and organization needs are met.
• Minimize emotional situations and accommodate members when the organization has let them down.
• Ensure members receive proper written instructions and preparation information for exams.
• Retrieve necessary jackets and charts for appointments.
• Pick up and deliver inter-departmental mail.
• Maintain computer appointment schedule and files containing requisitions.

Requirements

• High school diploma or GED.
• Minimum six (6) months of experience in a clerical position dealing with the public.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Benefits include:

• Tuition reimbursement and loan forgiveness.
• 401(k) matching.
• Lifecycle benefits.

For more details, please visit our Benefits section.