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Responsibilities

• Provides any/all clerical support functions for the Membership Department including data entry/updates, scanning membership applications, COPE cards, and other documents as needed;
• Process mail, member telephone/email inquiries, supporting overall department operations including a shared calendar, general correspondence, and documenting meetings as needed.

Essential Functions Include But Not Limited To:

• Maintain Membership database accurately including large scale data entry of member information;
• Prepare letters/correspondence/packets, meeting notes, emails, and Microsoft Excel for spreadsheets for various projects and assignments;
• Create and maintain a Membership calendar to keep staff updated and informed of all applicable dates and timelines with the department;
• Take detailed notes for meetings and events as appropriate;
• Scan membership applications to the portal, and add necessary information, scan COPE cards to the common drive;
• Process and distribute mail as assigned;
• Provide assistance to the Membership Department by updating membership data received from applications and employer reports;
• Clear the Temporary Member Portal by matching information from the website to the database;
• Ability to work in an office environment;
• Performs any other related functions as required;

Minimum Requirements

• Ability to communicate, work effectively and relate respectfully with a diverse membership and staff;
• Excellent oral and written communication skills;
• 3-5 years working as an administrative assistant;
• Demonstrates ability to work independently and respond quickly to shifting priorities and rush deadlines;
• Ability to exercise independent judgment in order to solve operational problems/dilemmas;
• Proficient Microsoft Outlook, Mail Merge, Word, Excel, PowerPoint, Access, and e-mail programs are preferred;
• Ability to work independently and as part of a team;
• Proficient in database entry, typing, filing, good written and verbal communication skills;
• Ability to handle telephone contact with members and vendors in a courteous and professional manner;
• Basic internet research skills are required;
• Ability to type 60 WPM;
• Ability to work under pressure and with minimal supervision; must be well-organized and self-motivated;
• Ability to make effective use of resources available to the union;
• Experience in developing and maintaining record keeping systems;
• Excellent customer service skills;

Salary and Benefits

• Current hourly rate is $33.16 (entry) to $38.62 (10 years)
• Fully paid benefit package including medical, dental, vision and a generous life insurance.
• The Administrative Support Assistant is an hourly OPEIU bargaining unit position subject to a staff union contract.
• Work hours may be between 7:00 a.m. and 7:00 p.m., subject to department needs.

To Apply

Mail, fax or e-mail a cover letter, detailed resume, two-page writing sample and the name, job title, address, and phone number of three professional references to:

Human Resources Department SEIU Local 721 1545 Wilshire Blvd. Suite 100 Los Angeles, CA 90017 Fax: (213) 402-3590 E-mail: careers@seiu721.org

SEIU Local 721 is an affirmative action employer and encourages applications from all qualified candidates regardless of race, ethnicity, age, sex, sexual orientation, marital status, religion, or disability. SEIU Local 721 works to ensure fair treatment of applicants and employees and actively enforces zero tolerance policies against discrimination and sexual harassment.

Posted internally March 10, 2026
Position will remain open until filled.