REACH Performance Management Internship, Programme Strategy & Coordination hub, Global Programme Division, New-York HQ, 3 months (On-site)

About the role

UNICEF works in some of the world’s toughest places to reach the most disadvantaged children, defend their rights, and help them fulfill their potential. The Global Programme Division (GPD) leads UNICEF’s global programme agenda, providing technical leadership, policy guidance, and support to country and regional offices. Within GPD, the Programme Strategy and Coordination (PSC) Hub strengthens performance management, planning, monitoring, reporting, analytics, and organizational effectiveness for GPD’s global support functions.

The PSC Hub supports REACH, UNICEF’s corporate platform for managing, coordinating, and monitoring technical assistance. As REACH evolves, the Hub is strengthening its performance management function to ensure robust monitoring, high-quality data, effective reporting, and continuous improvement. This internship will support these efforts through process development, data analytics, dashboarding, and performance reporting.

Key Functions and Responsibilities

• Support the development and documentation of REACH workflows, business processes, guidance notes, and standard operating procedures.
• Compile, clean, validate, organize, and maintain REACH data used for performance monitoring and reporting.
• Develop and regularly update dashboards, scorecards, graphs, and other visual products covering agreed performance indicators and operational metrics.
• Support the preparation of routine and ad hoc analyses, presentations, briefing materials, and management reports for management review and decision-making.
• Monitor data completeness, quality, timeliness, and consistency, and follow up with relevant focal points to address identified gaps.
• Assist in identifying trends, bottlenecks, and opportunities for improvement, translating data and findings into clear, practical, and actionable insights.
• Maintain organized records of methodologies, indicator definitions, data sources, dashboards, and reporting products to ensure consistency and accessibility of information.
• Collaborate with PSC Hub colleagues, REACH focal points, and other GPD teams to support performance monitoring and reporting activities.
• Contribute to the preparation of visual products, presentations, and communications materials that support performance reporting and knowledge sharing across teams.
• Undertake other related tasks required to support the PSC Hub’s performance management work.

Expected Outputs

• Documented REACH workflows, process maps, and supporting guidance materials.
• An organized and regularly updated set of REACH performance data and indicator definitions.
• Regularly updated dashboards, graphs, scorecards, and key performance metrics.
• Data quality checks and concise analyses of trends, bottlenecks, and performance issues.
• Inputs to reports, presentations, and briefing materials for PSC Hub and GPD management.

Learning Benefits for the Intern

• Exposure to UNICEF’s global programme architecture and systems supporting technical assistance and programme excellence worldwide.
• Practical skills in data analytics, dashboard development, performance measurement, data visualization, and reporting.
• Hands-on experience working with a global corporate platform that supports programme delivery across UNICEF.
• Understanding of how organizational performance data informs decision-making, accountability, and continuous improvement.
• Contribution to the design and optimization of business processes, workflows, and operational systems.
• Collaboration with technical, programme, and management colleagues across UNICEF’s global network.
• Strengthened analytical, communication, problem-solving, and project management skills in an international environment.
• Experience relevant to careers in international development, monitoring and evaluation, public policy, data analytics, organizational effectiveness, and programme management.

Requirements

• Strong alignment to UNICEF mandate and values.
• Current enrolment in, or recent completion of, a university degree in data analytics, statistics, economics, information management, public administration, international development, or a related field.
• Strong working knowledge of Excel; experience with Power BI, Tableau, or similar visualization tools is an asset.
• Ability to organize, analyze, and present quantitative and qualitative information clearly and accurately.
• Strong attention to detail, planning, and follow-through.
• Good written and verbal communication skills and ability to work collaboratively in a multicultural environment.
• Familiarity with programme management, monitoring, or UNICEF processes is an asset.

Required Documents

• Letter of verification from the college or university confirming current enrolment in an undergraduate or graduate degree program, expected graduation date, and academic performance.
• Copy of most recent official transcript showing excellent academic performance.
• Copy of Identification Card (ID).
• One letter of signed recommendation on letterhead or from a professional email address.
• Certification of health insurance covering the full internship duration.