REACH Office Manager
Position Summary
The Office Manager position is responsible for performing clerical and records management duties for the REACH program, adhering strictly to federal, state, and local requirements.
Job Duties
- Develops and maintains client medical records and personnel files to meet Virginia rules and regulations as well as ESUCP policies.
- Maintains up-to-date and accurate filing of all completed forms and documents.
- Produces accurate and timely minutes of daily triage calls, team meetings, quarterly Advisory Council meetings, and other meetings as needed.
- Enters data regarding service delivery, client demographics, staff administrative time, etc., in multiple electronic databases and programs.
- Maintains inventory of needed supplies for offices.
- Schedules maintenance of the physical locations according to rules and regulations.
- Maintains employee training compliance and coordinates the provision of necessary training with leaders.
- Provides administrative support to REACH leadership.
- Performs other duties as assigned.
Minimum Qualifications
- Associate’s degree and five years’ related experience OR Bachelor’s degree and two years’ related experience required.
- Must have current certification from approved entity for CPR and First Aid, as approved by the agency and State regulations.
- Proficiency in computer word processing and use of data management programs especially Microsoft Word and Microsoft Excel.
- Strong organizational skills, ability to multitask, and strong written and verbal communication skills.
- Current satisfactory completion of therapeutic interventions training - either Mindset or Crisis Prevention Institute (CPI) approved curricula (can be completed upon hire).
Why Join Us?
We offer a full benefits package including Medical, Dental, and Vision benefits, Life and Disability Insurance (company paid), 403(b) Retirement Plan, Employee Assistance Program and legal services support, Public Service Loan Forgiveness (PSLF) qualifying employer, and supervision for licensure. Equipment used includes standard office equipment: computer, fax, phone, pager. Essential physical requirements include hearing within normal ranges, talking to articulate training and orientation procedures to staff, visual acuity to develop written correspondence and determine accuracy, neatness, and thoroughness of the work assigned, physical ability to perform the basic life operational functions of talking, hearing, sitting for long periods, and performing repetitive motions such as using a computer, speaking audibly, writing legibly, and performing repetitive motions such as typing.
Compensation & Benefits
- Competitive salary: $48,000 for this full-time, exempt position.
- Generous paid time off and paid holidays.
- Full benefits package including Medical, Dental, and Vision benefits.
- Life and Disability Insurance (company paid).
- 403(b) Retirement Plan.
- Employee Assistance Program and legal services support.
- Public Service Loan Forgiveness (PSLF) qualifying employer.
- Supervision for licensure.
- Equipment used includes standard office equipment: computer, fax, phone, pager.
- Use of personal transportation may be required.
About Easterseals PORT Health
Easterseals PORT Health is a trustworthy and compassionate partner, providing exceptional services in disability, mental health, and substance use to help our neighbors live their best lives. Purpose, dedication, and empathy drive our in-person and telehealth service delivery. Our 2,600-member team provides more than 10.2 million hours of meaningful support to 40,200 kids, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia. Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing (IDEAL) organization. Applicants of all abilities are encouraged to apply!