RCM Implementation Account Manager

About the role

Become an Assembler! If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.

Responsibilities

• 3–5+ years of experience in healthcare Revenue Cycle Management (RCM), within physician/professional billing.
• Demonstrated experience implementing and onboarding new RCM clients, from initial kickoff through successful go-live and stabilization.
• Strong understanding of the full physician revenue cycle, including patient registration, eligibility, charge capture, coding, claim submission, payment posting, denial management, A/R follow-up, and patient collections.
• Experience gathering and documenting client workflows, operational requirements, payer information, provider data, and billing configurations.
• Ability to develop and manage implementation timelines, deliverables, dependencies, and client action items across multiple concurrent implementations.
• Experience coordinating payer enrollment, ERA/EFT setup, clearinghouse enrollment, EDI configuration, and provider/NPI/TIN setup.
• Ability to identify implementation risks, workflow gaps, and potential revenue-impacting issues before go-live.
• Experience validating system configuration and conducting pre-go-live testing, including claims, interfaces, reports, and financial workflows.
• Strong client-facing skills with the ability to lead kickoff calls, implementation meetings, training sessions, and executive-level status updates.
• Ability to partner effectively with internal teams including Operations, Coding, Credentialing/Enrollment, IT, ED