RCM Client Advisor

Job Description

ModMed is hiring a driven RCM Client Manager, internally referred to as an "RCM Client Advisor," to join our positive, passionate, and high-performing RCM (aka BOOST) Team. In this client-facing role, you'll be responsible for managing the client relationship, revenue cycle activities, and performance of your assigned medical practices to ensure a successful client experience.

The RCM Client Manager collaborates with our internal RCM operations team and global partners to ensure a healthy Accounts Receivable and the achievement of our clients' RCM key performance indicators (KPIs) and goals. This is an exciting opportunity to leverage your RCM expertise to impact the revenue performance of medical practices.

Skills & Requirements

• Bachelor's Degree preferred and/or training or equivalent combination of education and experience.
• 3+ years of experience overseeing the entire revenue cycle management process for medical practices, including analyzing AR, denial trends, and payer issues, and developing and presenting key performance indicators (KPIs) and reports related to revenue cycle management (required).
• Proven experience in an RCM client-facing role preferred.
• Extensive knowledge of medical billing/coding, front-office, physician practice management, and healthcare business processes.
• Advanced Excel skills such as the ability to use formulas to analyze data, create tables and pivot tables, formatting and conditional formatting.
• Strong analytical and problem-solving skills required.
• Exceptional written, verbal and interpersonal communication skills required.
• Excellent client-facing and presentation skills.
• Able to manage and integrate information located in multiple software systems.
• Strong understanding of various insurance carriers, including Medicare, private HMOs, and PPOs.

Benefits

• United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits,
• Flexible Spending Account,
• Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch,
• treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING

ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.