RCIS Regional Underwriting Lead

Zurich RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents.

About the role

This role will lead, motivate, and develop a team of Crop Insurance Underwriting Associates and Analysts. You will work closely with Field Sales and Service teams to support our Agents and customers in the growing Crop industry. Anticipated travel for this position is roughly 10%. While it is preferred that this position works a hybrid schedule of three days per week in our Anoka, MN office, we are open to remote candidates. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents.

Responsibilities

• Provide knowledge of crop insurance policy and procedure to your team, along with guidance, review, and process of crop insurance documents associated with the procurement of Crop insurance.
• Reinforce training from our National Training team relative to SOPs, CI Max suspensions—may train on more complex suspensions—and champion change as new technologies are implemented.
• Monitor the team status of suspended policies and provide guidance to ensure that the required information is received and processed in accordance with established SOPs and RMA procedures.
• Work with other Regional Offices to provide consistency in handling submissions and processing policyholder RMA exception requests.
• Ensure the team is capable of providing superior customer service internally and externally while handling any escalated issues as appropriate.
• Provide training and support in internal training meetings.
• Demonstrate superior customer focus while maintaining the highest level of professionalism to ensure customer needs are met, employee engagement is high, and production goals are achieved.

Requirements

Required Qualifications:

• Bachelor’s degree and 4 or more years of experience in Insurance, Underwriting, or a Market-Facing area, OR
• Zurich Certified Insurance Apprentice, including Associate Degree and 4 or more years’ experience in Insurance, Underwriting, or a Market-Facing area, OR
• High School Diploma or Equivalent and 6 or more years of experience in Insurance, Underwriting, or a Market-Facing area
• Knowledge of the insurance industry and the legal and regulatory environment

Qualifications

Preferred Qualifications:

• Insurance certifications
• People management experience
• Experience working in a production and metrics performance environment
• Knowledge of operational budgets
• Knowledge of international insurance programs

Pay

The proposed salary range for this position is $79,600.00 - $130,300.00, with short-term incentive bonus eligibility set at 10%. Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

Benefits

We offer competitive pay and comprehensive benefits for employees and their families. Learn more about Total Rewards here.