RCC - Fort Myers

Principal Duties and Responsibilities

• Partner with appropriate teams, including providers and staff, to provide, coordinate and integrate modality education, coordinate placement and maintenance of permanent dialysis access, and reduce the incidence of non-optimal starts to RRT.
• Provide holistic education to CKD patients to support maintenance of health and delayed progression of kidney disease.
• Interact with appropriate staff to ensure each patient and family member (if applicable) receives information on specific modality advantages and disadvantages, as well as education on hemodialysis access types.
• Identify and address patient financial and insurance resources and concerns.
• Ensure NKP’s late-stage CKD patients receive CKD education, have a permanent access placed when possible prior to RRT, and make a stable transition to RRT.
• Utilize EHR to provide reports and analyze trends, anomalies, and areas of concern to improve the care of late-stage CKD patients.
• Empower late-stage CKD patients to select the appropriate modality and, if possible, to secure and maintain a permanent dialysis access prior to starting RRT.
• Provide support, guidance, and coordination of care for patients from late-stage CKD to selection of RRT, conservative care, and/or transplantation.
• Communicate with other members of the CKD patient’s Care Team, including the PCP, vascular and PD surgeons, and others, to improve patient health, care, and outcomes.
• Provide regular in person and/or telephonic interventions to patients.
• Aid NKP in complying with value-based care requirements for its late-stage CKD patients, including participation in any surveys or other reporting requirements.
• Participate in meetings to review the RCC program within the practice and to review pertinent RCC data. Participate in other meetings as requested by the leadership team.
• Escalate issues to supervisor/manager for resolution.

Physical Demands and Working Conditions

• Day to day work includes desk and personal computer work and interaction with patients, patient families, staff, physicians and the community at large.
• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels.
• The position requires travel between facilities and various locations within the community. Travel to regional, divisional and corporate meetings may be required.

Education

• Bachelor's Degree or an equivalent combination of education and experience.

Experience and Required Skills

• 2 - 5 years' previous experience in clinical patient care or case management required.
• Proficient with computers, Microsoft Office applications and Windows operating systems.
• A combination of hemodialysis, PD, transplantation, CKD education, case management and nutritional training highly valued.
• Renal transplant, dialysis, or CKD patient care preferred.
• Demonstrated knowledge of renal disease and renal transplant required.
• Excellent written and verbal communication skills with good presentation skills.
• Ability to communicate and maintain effective interpersonal relationships at various levels of the organization.
• Understanding of diabetes and cardiovascular disease process and current case management practices required.
• Ability to determine when coordination may be performed by telephone or written instruction and when approval by a higher level of authority such as a physician or other health care provider is required.
• Ability to travel and possess a valid driver's license.

Preferred Experience

• Teaching/education and counseling in complex multi-site organization.

Other Information

• Must be highly self-motivated, dependable and organized.

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