RBT Site Manager

ServiceNet

ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

About the role

ServiceNet is seeking a compassionate and dedicated leader to oversee a residential program for individuals with developmental disabilities or brain injuries. This role is more than just a job—it’s an opportunity to make a meaningful impact in the lives of others by helping them achieve personal goals, build connections, and find fulfillment.

Site Manager Responsibilities

• Support and Empower Residents – Assist with daily routines, recreational activities, and goal-setting while fostering a warm and inclusive environment.
• Ensure Safety and Well-being – Administer medications (MAP training available), provide transportation to appointments and activities, and uphold health and safety protocols.
• Lead and Collaborate – Supervise, train, and support staff while working closely with the Program Director to ensure smooth operations.
• Stay Organized – Manage staff schedules, track important resident information, and complete necessary documentation.

RBT Responsibilities

• Guide Behavioral Support & Training – Coach, train, and support program staff in behavior plan implementation, clinical protocols, and best practices, serving as a liaison with the clinical team and families.
• Ensure Clinical Quality & Data Integrity – Collect, review, and maintain accurate behavioral data and clinical documentation while supporting staff in proper data-collection practices.
• Support ISPs & Risk Management – Participate in ISP development, assist with assessments and crisis planning, and respond to behavioral incidents using approved interventions and reporting procedures.
• Maintain Ethical & Regulatory Compliance – Adhere to RBT ethical standards, supervision and scope-of-practice requirements, and ensure program operations meet all clinical, regulatory, and documentation expectations.

Qualifications

• Required:
• - High school diploma or GED.
• - RBT certification (or willingness to obtain within 30 days).
• - Ability to maintain RBT ethics and supervision requirements.
• - PABC, MAP, First Aid, and CPR (or willingness to obtain upon hire).
• - Strong communication, leadership, and problem-solving skills.
• - Valid driver’s license and reliable transportation.
• - Ability to pass CORI and background checks.
• Preferred:
• - Associate’s or bachelor’s degree in a related field.
• - 2–3 years of experience supporting individuals with developmental disabilities or brain injuries.
• - Experience in residential or clinically intensive programs.
• - Familiarity with trauma-informed care and data-based decision-making.

Benefits

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more

Pay and Schedule

$19.57-24.93/hour
- $19.57-$20.53/hr base +$2.00 differential when MAP Certified + $2.40 differential RBT/Site differential

About ServiceNet

ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!