Rates & Billing Representative - $18.50/hr

Dohrn Transfer is your complete Midwestern transportation partner, offering less-than-truckload, truckload, and value-added services throughout our 10-state service area. Our family-operated company provides the attention and flexibility of a regional carrier, backed by excellence in service and powerful logistical tools.

About the role

Review all incomplete bills and collect information to complete them, in addition to cutting corrections to incorrect bills. Manage the unposted list to ensure all freight bills (both interline and non-interline) are invoiced timely with proper freight charges and splits applied.

Responsibilities

• Help answer billing phone calls
• Work the billing@dohrn.com email group as needed
• Understand various pricing schedules, rules, and split agreements between Dohrn Transfer and our customer and/or partner carriers
• Serve as the backup for warehouse transportation invoicing
• Assist with corrections to unposted shipments as needed
• Review pickup verification for partnership routing
• Review the skeleton bill list daily to complete all customer invoicing
• Review customer invoicing via Lean Logistics website
• Handle the VNU billing
• Perform other duties as needed

Requirements

• High School completion or equivalent
• Valid Driver License
• Excellent communication skills and telephone etiquette
• Transportation industry experience preferred
• Detail-oriented and organized
• Strong typing and ten-key skills
• Analytical thinker and problem-solver
• Ability to multi-task and react to change productively
• Ability to read and distinguish numerical values such as pounds, pieces, and dollar amounts
• Ability to work independently with minimal supervision
• Excellent attendance

Working Conditions / Physical Demands

• Primarily sedentary work, involving sitting most of the time
• May occasionally require exerting up to 10 pounds of force to lift, carry, push, pull, or move objects
• General office environment is favorable; lighting and temperature are adequate with minimal hazardous conditions
• Regular use of computer screen or monitor
• Manual dexterity required for typing, grasping, and repetitive motion of wrists, hands, and fingers
• Talking and hearing required to communicate with others
• May be occasionally exposed to noise including telephone, office machinery, and conversations

Pay

Starting from USD $18.50 per hour.

Schedule

Monday - Friday, 8:00 AM - 4:30 PM.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• 401k matching
• Life insurance
• Short-term and long-term disability