Ranger Supervisor

About the role

ELS is the ideal organization for developing a long and successful career, known for its culture of recognition and excellence.

Responsibilities

• Greet and register incoming members and guests.
• Distribute information to members and guests upon arrival and respond to questions about park rules and regulations.
• Maintain the property’s front entrance and ranger station appearance.
• Record and secure all fees collected at the ranger station.
• Make reservations and/or cancellations in the company’s point-of-sale system.
• Provide detailed reservation information to managers as needed.
• Handle cash and process credit card charges for reservations.
• Reconcile cash and credit records.
• Answer telephone and radio calls and relay messages to staff and members.
• Secure the facilities and amenities.
• Intervene in resort disturbances and respond to members and guest complaints.
• Patrol the property to ensure that resort rules and policies are followed.
• Supervise and train all property rangers.
• Perform on-call emergency service as required.

Requirements

• A high school diploma or equivalent.
• At least 2 years of experience in a customer service environment and working with a point-of-sale system.
• At least 2 years of experience in a supervisory position.
• Exceptional customer service and problem-solving skills.
• Strong communications and computer skills.
• Knowledge of the RV business is a plus.

Qualifications

Experience and skills as outlined above.

Skills

• Customer service and problem-solving skills.
• Strong communications and computer skills.
• Knowledge of the RV business (optional).

Benefits

We offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

Pay

Hourly: $18.50 - $21.50

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

Schedule

N/A

Benefits

N/A

Contact

To learn more about our exceptional resort communities, visit our web site at www.equitylifestyleproperties.com.

Equal Opportunity Employer

We welcome and thank all applicants. ELS is an Equal Opportunity Employer.