RAN Wireless SME

About the Role

Join a leading global technology company in Plano, TX as a RAN Wireless SME on a contract opportunity focused on advanced 4G/5G wireless, Radio Access Network (RAN), call processing, and virtualized network technologies. You'll work closely with carrier customers HQ, sales teams, engineering groups, and cross-functional organizations to deliver next-generation wireless solutions. This is an exciting opportunity for a seasoned wireless expert who wants to operate at the intersection of deep technical engineering, customer engagement, and next-generation 5G innovation.

The ideal candidate will bring 12+ years of wireless industry experience and have the technical credibility to influence customer leadership, troubleshoot complex 4G/5G issues, support product launches, and shape system requirements. You'll gain exposure to cutting-edge RAN technologies, customer network deployments, chipset IODT testing, and newest wireless products while working across both technical and business teams.

Contract Duration: 6 – 12 Months

Required Skills & Experience

• 12+ years of industry experience in wireless communications
• Bachelor's degree in Electrical Engineering, Computer Science, or related field
• Strong knowledge of 4G/5G air interface, call processing, RAN architecture, and wireless network technologies
• Strong understanding of PHY, MAC, RLC, RRC, and PDCP layers
• Experience with 4G/5G wireless call protocols, analysis, troubleshooting, and performance optimization
• Strong understanding of 3GPP systems, including Core and RAN networks
• Experience with system engineering activities, including: feature and system requirements, feature documentation, parameter optimization, performance analysis, test strategy development, problem troubleshooting
• Experience with wireless test and troubleshooting tools such as XCAL, QXDM, Wireshark, and channel emulators
• Understanding of both hardware and software architecture
• Ability to communicate complex technical concepts to customers, engineering teams, management, and business stakeholders
• Strong customer-facing, presentation, negotiation, and problem-solving skills

Desired Skills & Experience

• Advanced degree in Electrical Engineering, Computer Science, or related discipline
• Experience with 3GPP Release 15/16 activities
• Strong understanding of Hybrid Beamforming and Massive MIMO
• Knowledge of 5G New Waveforms and Numerologies
• Experience with LTE-NR interworking and coexistence
• Software development experience
• Experience supporting chipset IODT testing in laboratory and field environments
• Experience with new technology introduction and virtualized networks
• Experience supporting wireless product launches, field trials, and customer deployments
• Ability to work across complex customer organizations and influence technical decisions
• Willingness to travel periodically based on project requirements

Tech Breakdown

• 30% 4G/5G RAN & Wireless Protocols
• 20% 5G Technology & Network Architecture
• 20% System Engineering & Requirements
• 15% Performance Analysis & Optimization
• 15% Testing, Troubleshooting & Virtualized Networks

Daily Responsibilities

• 35% Hands-On Technical Engineering: Analyze and troubleshoot 4G/5G call protocols and wireless issues; investigate problems identified during chipset IODT lab and field testing; perform product and feature performance analysis; evaluate new products and software releases; support lab and field trials for new product introductions
• 30% Customer & Technical Leadership: Conduct deep-dive customer technical sessions; translate customer requirements into system requirements and detailed design inputs; provide expert technical support throughout the pre-sales process; develop technical and commercial solutions aligned with customer needs; present complex technical concepts to carrier leadership, engineering teams, and management
• 20% Cross-Functional Collaboration: Partner with client, engineering, support, logistics, HQ teams; coordinate customer commitments and product rollouts; support cross-functional teams in achieving contracted objectives and project milestones
• 15% Strategy, Documentation & Problem Solving: Develop product and feature requirements; document technical designs and recommendations; create test strategies and performance analysis; navigate ambiguous technical and organizational challenges; prioritize multiple strategic programs and performance objectives