Ramp Agent (Customer Service Agent) - MIA

How You'll Help Us Keep Climbing

• Make sure customer baggage and cargo arrive safely and on time
• Guide incoming and departing aircraft from gate positions
• Safeguard cargo, baggage, and mail from damage, loss, and weather
• Operate ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion
• Operate baggage scanners and computers to ensure accurate baggage routing

Work Tasks

• Physical tasks include bending, lifting, standing, and walking
• Tasks are repetitive, such as loading and stacking bags weighing up to 50-70 pounds
• May be completed in harsh weather conditions (heat, rain, snow)
• Practice safety-conscious behaviors in all operational processes and procedures

What You Need To Succeed

• Consistently prioritize safety and security
• Embrace diversity and inclusive thinking
• High school diploma, GED, or equivalent
• At least 18 years old and authorized to work in the US
• Valid driver’s license
• Proficiency in English
• Pass a physical ability test (PAT)
• Wear required company-approved Personal Protective Equipment (PPE)

Benefits And Perks

• Competitive salary and profit-sharing program
• Up to 2 weeks of vacation and 56 hours of paid personal time
• 10 paid holidays per year
• Paid maternity/parental leave for birthing parents
• Comprehensive health benefits including medical, dental, vision, disability, and life insurance
• Family care assistance programs
• Holistic wellbeing programs
• Domestic and international travel privileges
• Career development programs
• Community service and sustainability initiatives
• Business resource groups
• Recognition rewards and awards
• Discounts and voluntary benefits through Deltaperks