Ralph Lauren ASSOCIATE MANAGER

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across apparel, accessories, home, fragrances, and hospitality. For over 50 years, Ralph Lauren has cultivated a reputation and distinctive image through an expanding portfolio of brands, including Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, and Chaps. We unite and inspire communities by amplifying voices and perspectives to foster a culture of belonging, inclusion, and fairness.

About the Role

As the Associate Manager, you support the General Manager in creating strategic plans and managing their execution to ensure a profitable business. You serve as a key decision-maker in the absence of the General Manager and own specific responsibilities. Success is achieved through operational excellence, talent optimization, innovative selling strategies, and maintaining the highest brand integrity standards.

Responsibilities

• Support the General Manager in analyzing business trends and strategic planning for your store location.
• Understand and educate your team on sales and profit performance tools and resources.
• Create a consistent customer experience aligned with Ralph Lauren brand expectations by supporting the store vision.
• Assist in developing the store’s client development strategy and lead community outreach in your market.
• Execute the talent strategy for your store, collaborating with the General Manager to build and develop a customer-centric team.
• Drive networking and recruitment activities in your store market.
• Engage in ongoing talent development conversations, providing coaching, feedback, and learning opportunities.
• Maintain exceptional productivity standards through process management and store execution, including inventory control to achieve shrink goals.
• Champion the use of new technology to support innovative selling techniques and drive business results.
• Uphold all company policies and procedures.
• Provide feedback to the General Manager and District Director on high-profit potential and category business trends.
• Ensure sales floor and store standards exceed expectations at all times.
• Create an inclusive environment aligned with Ralph Lauren’s core values and cultural focus areas.

Requirements

• College degree or equivalent experience is a plus.
• Retail management or similar industry experience in a complex, high-volume, or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing rooms, cash wrap, and office; work with chemicals; lift/climb up to 30 lbs.; and climb moderately.
• Ability to operate a register and stand, move, and walk for multiple hours.
• Willingness to work a flexible schedule, including days, evenings, weekends, and potential overnight shifts or travel as required.

Skills

• Proven track record of success, including building and maintaining positive working relationships with customers, management, and co-workers.
• Strong business acumen.
• Excellent planning, prioritization, and time management skills.