Assistant Store Manager
About the role
With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. You'll perform additional outreach and promotional activities, including off-site events as needed.
Responsibilities
- Oversee daily store operations alongside the store manager
- Assist with merchandising and product launches
- Help meet and exceed sales objectives
- Ensure customers receive an extraordinary experience with AT&T products and services
- Conduct outreach and promotional activities, including off-site events
- Provide best-in-class paid training to set up leadership success
- Coach a team of retail sales consultants to ensure they meet sales and service goals
Requirements
- Excellent communication and leadership skills
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Well-developed planning, analytical and problem-solving skills
- Familiarity with wireless terminology, industry trends and AT&T mobility systems
- Ability to collaborate with key stakeholders on initiatives beyond store walls
Qualifications
- Strategic perspective and the ability to champion change
- Inspire your team through high performance, collaboration, and teamwork
- Utilize professional expertise to solve problems and analyze issues
- Take initiative and strive to create results
Pay
Assistant Store Managers earn $47,500 – $71,300 + $18,000+ commissions yearly if all sales goals are met. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Benefits
- Medical, Dental, and Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law requires (unprotected)
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity, group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone