Assistant Store Manager

About the role

The Assistant Store Manager position at Curaleaf is a full-time role requiring open availability on weekdays, evenings, weekends, holidays, and occasional overnight shifts. This role is part of a high-growth, purpose-driven company committed to corporate social responsibility through initiatives like Rooted in Good.

Responsibilities

• Assist the Store Manager in developing, leading, and motivating a team to deliver an exceptional customer experience.
• Operate as the Manager on Duty as assigned by Store Management and represent Curaleaf as a brand ambassador by providing top-notch customer service and educating guests on our products.
• Proactively communicate with Store Manager, District Manager, and cross-functional partners to maximize revenue opportunities.
• Model the way and lead selling behaviors aligned with our brand culture to support building loyal customer relationships and delivering on key financial targets.
• Maintain knowledge of all computer and technology systems and software (e.g., registers, LeafLogix, etc.) and comply with all company policies and procedures.
• Complete special assignments and other tasks as assigned, including assisting team members as needed.

Requirements

• Minimum of 1 year of experience in retail and/or customer service experience in a high-paced selling environment.
• Minimum of 1 year of retail supervisory experience.
• Strong sense of business acumen and understanding of how to measure success through the achievement of financial targets and other key performance indicators.
• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• Previous experience working in a heavily regulated industry.
• Strong leadership skills, ability to build and manage teams.
• Strong salesmanship skills, experience in driving revenue, strong experience and attention to detail in cash handling and POS operations, and a desire for continued learning and the ability to effectively share information with broad audiences.
• Ability to work independently and take initiative/be empowered to run the business in the absence of the Store Manager.

What You’ll Bring

• Previous experience in the cannabis industry is a plus.
• Physical requirements include standing, walking, talking or hearing, stooping, kneeling, crouching or crawling, using hands and fingers to feel, reaching with hands and arms, lifting up to 25 pounds, climbing, balancing, and lifting up to 50 pounds.
• Close vision (clear vision at 20 inches or less).
• Work environment includes a professional retail setting with access to computers, POS systems, phones, photocopiers, and filing cabinets.

What We Offer

• Career growth opportunities.
• Competitive pay and benefits.
• Generous PTO and parental leave.
• 401(k) retirement plan.
• Life/Disability insurance.
• Community involvement.
• Referral bonuses and product discounts.

Benefits

Benefits vary by state, role type, and eligibility. Curaleaf is an equal opportunity employer committed to diversity and inclusion.