Ralph Lauren Associate Manager-3

About the Role

As the Associate Manager, you support the General Manager in creating strategic plans and managing the execution of those plans to ensure a profitable business. Associate Managers are key decision-makers in the absence of the General Manager and own specific duties of responsibility. Success is achieved through operational excellence, optimizing talent, and adopting new ways of selling, while ensuring the highest level of brand integrity standards.

Responsibilities

• Support the General Manager in analyzing business trends and strategic planning of business initiatives for your store location.
• Understand and educate your team on sales and profit performance tools and resources.
• Create a consistent customer experience aligned to Ralph Lauren brand expectations by supporting the store vision.
• Assist in the creation of the store client development strategy and lead community outreach in your market.
• Execute the talent strategy set for your store, collaborating with the General Manager to build and develop a team with the customer at its core.
• Drive networking and recruitment activities in your market.
• Actively engage in ongoing talent development conversations, providing employees with coaching, feedback, and learning opportunities.
• Maintain exceptional productivity standards through managing processes and store execution, including supporting inventory control and management to achieve store shrink goals.
• Champion the use of new technology to support New Ways of Selling techniques and More Ways to Shop to drive business results.
• Uphold all company policies and procedures.
• Provide feedback to the General Manager and District Director, identifying high-profit potential and category business trends for your store market.
• Ensure sales floor and all store standards exceed expectations at all times.
• Create an inclusive environment aligned with Ralph Lauren’s core company values and Cultural Focus Areas.

Requirements

• College degree or equivalent experience is a plus.
• Retail Management or similar industry experience in a complex, high-volume, or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move, and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which may require day, evening, weekends, overnight shifts, and travel as needed.

Skills & Qualifications

• Proven track record of success, including demonstrated ability to build and maintain positive working relationships with customers, management, and co-workers.
• Strong business acumen.
• Excellent planning, prioritization, and time management skills.