Radiology Scheduler

Responsibilities

• Greets and communicates with patients or other individuals in a professional manner.
• Schedules patients in a timely manner.
• Provides patients with appropriate preparation instructions.
• Answers questions as needed.
• Understands all radiology modalities to coordinate patient examinations.
• Uses computer with understanding of CPSI, Word, and other computer programs.
• Understands how to use the Enterprise Wide Scheduling System.
• Ensures diagnostic imaging orders are complete for medical necessity and prior approvals.
• Understands insurance requirements for pre-certification, and medical necessity.
• Retrieves and distributes reports to appropriate departments and mails to outside physician and facilities.
• Communicates between physicians, Radiologist, and technologist.
• Affirms proper documentation on all diagnostic imaging orders.
• Prepares release forms and prepares films as requested using HIPAA regulations.
• Maintains release system.
• Prepares daily physician log; provides copies of reports as requested; keeps track and records who reads all films; refers calls for billing information.
• Keeps reception and counters neat, clean, and free of clutter and maintains appropriate supplies.

Qualifications

• High School Diploma and Medical Office Experience.
• Six to twelve months of related experience.
• Excellent communication, computer, and organizational skills.
• Knowledge of medical terminology.
• Excellent customer service skills.
• Ability to maintain confidentiality.
• Ability to multi-task.