Radiology Reading Room Coordinator

What You Will Do

• Workflow Optimization & Radiologist Support: Facilitate efficient radiologist workflow to enhance productivity. Provide direct support to radiologists assigned to reading rooms, assisting with the interpretation of studies. Monitor diagnostic worklists and distribute urgent exams to Radiologists for interpretation. Support on-call Radiologists with system troubleshooting, problem-solving, and workflow performance improvements. Perform ancillary tasks that allow Radiologists to focus on their primary clinical functions.
• Case & Communication Management: Manage a large volume of incoming emails requesting STAT reads, records requests, image transfers to and from affiliate and outside hospitals/institutions, and notify the appropriate Radiologists. Expedite physician-to-physician communication to enhance patient safety and flow by assisting Radiologists in managing patient information and priorities. Utilize various communication tools and technology systems to minimize delays and increase efficiency. Manage cases from affiliate sites, domestic and international teleradiology locations, and outside hospitals.
• Health Information Management & Compliance: Act as the Health Information Management (HIM) liaison for releasing patient imaging to patients and families. Utilize and maintain digital imaging systems, including Picture Archiving and Communication System (PACS), Ambra, Nuance Powershare, Radiology Information System (RIS), LifeImage, PICOM, Medicom, and Electronic Medical Record (EMR) systems: Epic, Epic Secure Chat, Epic ROI In Basket. Utilize Qgenda and communicate errors or updates to Qgenda Schedule Coordinator.
• Radiology Systems & Workflow Management: Maintain clean and clutter-free work environment in all Radiology Reading Rooms. Perform additional tasks as assigned to meet departmental needs.

Education Qualifications

• A High School Diploma / GED is required.
• An Associate's Degree is preferred.

Experience Qualifications

• At least one (1) year of experience in a Hospital, Medical Office, or related setting is required.
• At least one (1) year of experience in a Radiology Department or Imaging Facility is preferred.

Skills And Abilities

• Strong knowledge of medical terminology and radiology systems is required.
• Excellent communication, interpersonal, and multitasking skills are required.
• Proficiency in IT systems, with the ability to maintain data accuracy and compliance, is required.
• Strong organizational and problem-solving skills, with attention to detail and task prioritization, are required.
• Demonstrated ability to handle sensitive information professionally is required.