Radiology Operations & Enterprise Imaging SME
Primary Responsibilities
- Evaluate current-state radiology and teleradiology operations, including: STAT, ASAP, and routine examination workflows
- Subspecialty interpretation coverage
- Off-tour and after-hours support models
- Rural radiology access and staffing support
- Gap coverage and surge operations
- Assess operational effectiveness, staffing utilization, workflow efficiency, and service reliability across supported facilities
- Analyze workload distribution, modality mix, turnaround time (TAT) performance, and operational dependencies
- Provide recommendations to improve radiology workflow execution, scalability, and operational sustainability
- Assess enterprise imaging operations and technical support structures related to: PACS, RIS, voice recognition technologies, enterprise imaging platforms, AI-enabled imaging workflows and decision-support tools, imaging interoperability and workflow integration
- Assess technical support staffing models and enterprise imaging operational structures
- Assess workflow dependencies involving: DICOM image routing and retrieval, CVIX image exchange workflows, MPI/patient identity resolution, HL7/FHIR integration dependencies, imaging data integrity and workflow continuity
- Recommend future-state enterprise imaging support structures and operational improvements
- Conduct workflow mapping and process analysis across: Clinical operations, Technical support functions, Imaging workflow coordination, Quality management processes
- Identify operational bottlenecks, workflow variability, inefficient handoffs, and technical constraints
- Support development of demand-capacity models and performance threshold analyses
- Provide recommendations to improve throughput, responsiveness, workflow standardization, and enterprise imaging support scalability
- Support assessment of NTP Clinical Quality Management functions, including: Peer review workflows, OPPE/FPPE review processes, Management review procedures, Safety lookback activities, Quality governance structures
- Evaluate operational impacts of quality oversight workflows on radiology operations and staffing models
- Collaborate with quality management stakeholders to support future-state recommendations
- Translate complex technical and clinical findings into actionable operational recommendations
- Support development of: Staffing recommendations, Enterprise imaging operational models, Technical staffing structures, Workflow optimization strategies, Future-state operating models
Minimum Qualifications
- Bachelor’s degree in: Radiologic Sciences, Health Information Management, Healthcare Administration, Biomedical Informatics, Information Technology, or related healthcare or technical field
- Minimum of 10 years of experience supporting: Radiology operations, Teleradiology services, Enterprise imaging environments, Healthcare imaging informatics
- Demonstrated experience with: PACS/RIS administration or operational support, Enterprise imaging workflows, Imaging interoperability and integration, Clinical radiology operations, Healthcare workflow analysis
Desired Qualifications
- Experience supporting: VA/VHA healthcare environments, National teleradiology programs, Enterprise imaging modernization initiatives, Multi-site healthcare systems
- Experience evaluating: AI-enabled imaging workflows, Imaging analytics and performance management, Clinical quality management functions
About Aptive
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations, and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security, and the National Science Foundation. We specialize in applying technology, creativity, and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day.
About Us
Founded: 2012
Employees: 300+ nationwide
EEO Statement: Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.