R-2403693 (USA) Senior Manager - Agentic Workflow Architecture and Simulation

Position Summary

This role leads the design and delivery of scalable, reliable agentic workflow systems that connect intelligent decision-making with real-world operational actions. You will architect reusable automation platforms, enable safe testing and simulation, and partner with Global Tech to ensure production-ready, enterprise-grade solutions.

What You'll Do

• Arcitect, Design and implement multi-step, multi-agent workflows with built-in state management, retries, escalation paths, and human-in-the-loop controls
• Build and maintain reference workflows and testing environments for development, simulation, and replay
• Architect secure, high-performance, and scalable distributed systems aligned to business objectives
• Develop tools for scenario testing, failure modeling, and workflow explainability
• Establish reusable patterns, standards, and best practices for agent orchestration and automation
• Stay at the forefront of technological advancements, conducting research to identify emerging tools and methodologies
• Partner with Global Tech, Product, UX, QA, and DevOps to ensure production readiness, monitoring, and governance
• Lead technical documentation, readiness reviews, and handoffs as systems transition to long-term ownership

What You’ll Bring

• 10+ years of experience designing and operating large-scale, distributed, event-driven systems
• Proven expertise in building complex workflow, orchestration, or agent-based platforms with state management, resilience, and human-in-the-loop controls
• Strong system design and architecture skills, with a track record of delivering secure, high-performance, and highly available platforms
• Strong hands-on experience with API platforms, microservices, cloud-native architectures, and modern CI/CD practices
• Demonstrated ability to design testable, explainable, and auditable systems using simulation, replay, and failure modeling techniques
• Experience establishing reusable technical patterns, governance models, and engineering standards across multiple teams
• Excellent communication and documentation skills, with experience leading technical reviews, readiness assessments, and production handoffs
• Curiosity and growth mindset, with a history of researching, evaluating, and applying emerging technologies to real-world systems

Additional Comments

This role is ideal for a senior technical leader who enjoys bridging strategy, architecture, and execution. You will play a critical early-stage ownership role, shaping how intelligent workflows are built and scaled across the organization, before transitioning mature systems to Global Tech. Experience with agentic systems, regulated environments and hybrid rule/ML platforms is highly valued.

Additional Compensation

• The annual salary range for this position is $110,000.00 - $220,000.00
• Additional compensation includes annual or quarterly performance bonuses
• Additional compensation for certain positions may also include: Stock

Minimum Qualifications

• Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 5 years' experience in an analytics related field
• Option 2: Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 3 years' experience in an analytics related field
• Option 3: 7 years' experience in an analytics or related field

Preferred Qualifications

• Data science, machine learning, optimization models
• PhD in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics
• Successful completion of one or more assessments in Python, Spark, Scala, or R
• Supervisory experience
• Using open source frameworks (for example, scikit learn, tensorflow, torch)
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly