Queens & Brooklyn Regional Program Manager & Camp Director

About the role

The successful candidate will oversee a portfolio of 10-15 school sites in Queens and Brooklyn during the school year and lead a Brooklyn-based summer camp serving 100-150+ children. The role is full-time, overtime-exempt, and based in New York City.

Responsibilities

• Oversee a portfolio of 10-15+ recess, PE & sports classes, and after school programs in Queens and Brooklyn
• Provide scheduled and emergency coverage for coach absences at recess, PE, and sports classes
• Provide scheduled and emergency coverage for Site Coordinator absences at after-school programs
• Travel regularly between schools in Queens and Brooklyn to ensure high program standards and provide hands-on support
• Act as a key point of contact for school administrators, ensuring program quality and maintaining strong relationships
• Provide direct support to 30-40 part-time coaches through site visits, training, performance evaluations, and regular check-ins
• Collaborate with leadership to design and refine programming based on school needs, community input, and industry trends
• Identify opportunities for program expansion or improvement within existing school partnerships
• Manage program operations, including scheduling, curriculum implementation, and staff deployment
• Host workshops, team-building events, and professional development sessions for part-time staff
• Oversee performance management for 30+ part-time coaches and 3-5 full-time team members
• Oversee day-to-day operations of a Brooklyn-based summer camp (Park Slope, Greenpoint, Fort Greene) with 80–130+ campers and 25–35+ staff members
• Lead staff training and onboarding, ensuring alignment with our mission and values
• Implement dynamic weekly schedules, including sports, arts, STEM, field trips, and special events
• Serve as the primary point of contact for parents, campers, and staff, handling concerns and fostering a positive camp culture
• Maintain compliance with safety and operational standards, including attendance tracking, health documentation, and emergency procedures
• Conduct staff evaluations and provide ongoing feedback to promote growth and development
• Implement surveying methods to assess program impact and parent satisfaction
• Collaborate with internal teams to ensure smooth operations, enrollment, and marketing efforts

Requirements

• A Bachelor’s Degree in Education, Sports Management, Child Development, or a related field (preferred); Master’s Degree in a related field is highly desirable.
• 5+ years of experience in youth development, including 3+ years in a managerial role overseeing a portfolio of school-based programs or camps.
• Proven success in managing diverse teams, with experience in training, performance management, and conflict resolution.
• Strong organizational and communication skills, with the ability to manage multiple programs across a wide geographic region.
• Familiarity with Queens and Brooklyn communities and an understanding of their unique needs.
• Experience developing and implementing creative and engaging programming for children of all ages.
• Exceptional organizational and administrative skills, with the ability to manage multiple calendars, participant data, payments, budgets, and multi-channel communications.
• Proficiency in G Suite, Asana, and other digital tools for communication, project management, and program administration.
• Ability to communicate effectively with families from diverse backgrounds, including non-English-speaking customers (Spanish proficiency is highly desirable).
• Flexibility to work evenings or weekends as needed to supervise sports programs, train staff, and conduct site observations.

Qualifications

• A Bachelor’s Degree in Education, Sports Management, Child Development, or a related field (preferred); Master’s Degree in a related field is highly desirable.
• 5+ years of experience in youth development, including 3+ years in a managerial role overseeing a portfolio of school-based programs or camps.
• Proven success in managing diverse teams, with experience in training, performance management, and conflict resolution.
• Strong organizational and communication skills, with the ability to manage multiple programs across a wide geographic region.
• Familiarity with Queens and Brooklyn communities and an understanding of their unique needs.
• Experience developing and implementing creative and engaging programming for children of all ages.
• Exceptional organizational and administrative skills, with the ability to manage multiple calendars, participant data, payments, budgets, and multi-channel communications.
• Proficiency in G Suite, Asana, and other digital tools for communication, project management, and program administration.
• Ability to communicate effectively with families from diverse backgrounds, including non-English-speaking customers (Spanish proficiency is highly desirable).
• Flexibility to work evenings or weekends as needed to supervise sports programs, train staff, and conduct site observations.

Pay

Total Compensation: Annual base salary in the range of $68,000 - $73,000. Candidates will be eligible for the higher end of the salary range if they have prior experience in a role with an equivalent scope of work. Semi-annual bonuses of $1,500 - $3,000 pending company performance. Annual performance-based salary raises of 3-6% pending individual performance. Comprehensive benefits package valued at $11,000 (including 15 days of paid time off, public holidays, 401K, commuter benefits, health insurance + HSA, and wellness program). Free and discounted weeks of camp for your children and/or eligible relatives.

Schedule

This is a full-time, overtime-exempt role based in New York City and requires in-person work. Program Managers should expect to split their time between office work & meetings, site visits, site supervision, and other administrative tasks.