Quality Technician Lead- PM Shift

About the Company

Milo’s Tea Company is one of the fastest-growing beverage companies in the United States. Our culture and operations are built on the belief that we can make a difference in the world by putting People and Planet First. We are the #1 and fastest-growing brand in the Refrigerated Tea Category in the nation, leveraging world-class operations and decades-long distribution partnerships to grow our core products and create innovative beverages.

We are women-led, strongly committed to Diversity, Inclusion, and Belonging, and pledge 1% of profits annually to charitable giving. Milo’s is Platinum Certified in Zero Waste Manufacturing, recycling, reducing, and reusing 95% of waste at all facilities.

Why You Will Love Life at Milo's

You will collaborate with a group of passionate and high-performing people, where everyone feels empowered to do their best work and feels good about the impact of their contributions.

Responsibilities

• Work with the ERP system or other software to support receiving, inventory, cycle counting, and developing electronic laboratory records.
• Manage and maintain raw material and finished product records to ensure compliance with lot numbers, traceability, and company policy.
• Ensure appropriate security and accessibility of documents for regulatory inspections.
• Assist in the development of testing schedules and the implementation & execution of electronic quality record keeping (Infinity).
• Provide administrative support with SQF Records, plant inspections, regulatory and third-party audits, as well as laboratory reports and programs.
• Work interactively with multiple departments to ensure raw materials are approved efficiently.
• Review the daily schedule to assist in the coordination of Quality Assurance activities.
• Communicate quality and compliance deficiencies to QA management.
• Follow all Quality Assurance guidelines and other regulatory requirements, and assist with GMP administration throughout the facility.
• Save files and documents in accordance with Document Retention Policies.
• Assist in training facility personnel (Food Safety, HACCP, etc.).
• Perform additional duties as directed by department management.
• Obtain samples pursuant to the QA Manual for bacteria plating and daily quality checks as needed.
• Work following the “Daily Lab Checklist” per the QA Manual and assist in the collection of data for verification.
• Assist in monitoring compliance with and administering GMP and SQF requirements.
• Assist with ensuring proper administration of all Critical Control and Quality Check Points.
• Assist with the receipt of raw ingredients and sampling, testing, or reviewing as outlined in the QA Manual.
• Assist with monitoring for FIFO and communicate any concerns to the QA Manager.
• Assist with determining extra assignments for housekeeping and sanitation upkeep of the facility and communicate findings to department management.
• Assist with testing and documenting weights, volumes, colors, brix, codes, package integrity, and other routine information testing as required by the Daily Lab Checklist or the QA Manual.
• Own and lead program performance of environmental testing of air, water, and listeria as needed according to the Lab Schedules.
• Be proficient in plating product samples for TC, TPC, and Y & M as outlined in the QA Manual.
• Serve as backup SQF Practitioner to the Quality Manager.
• Uphold and participate in all Corporate Responsibility programming, including recycling, social advocacy, and MMAD volunteering opportunities.
• Invest in and exemplify Milo’s Responsibility commitment, which includes environmental, social, and corporate governance components.

Requirements

• Must have two to four years of Quality experience.
• Degree in Biology, Food Science, or Chemistry preferred.
• Knowledge of Internet software and MS Office Suite.

Benefits

• Competitive salary
• 100% employer-paid medical premiums for associates and families
• Free Mental Health, Financial Wellness, and Legal Counseling benefits
• 401K with company match
• Company-paid Life Insurance
• Tuition reimbursement assistance
• Continuous learning opportunities
• Robust parental leave program
• Care Relief Fund to help associates in need
• Associate Assistance Program
• Paid volunteer time

Skills

• Wear the HAT (Hungry-Agile-Together)
• Work effectively with others
• Help our TEAm achieve safety, quality, and production goals
• Interact positively, be self-aware, avoid negative commentary
• Commit to outstanding attendance
• Conduct yourself respectfully with all Milo's TEAm members