Quality Technician IV

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

About the role

This role will be responsible for processing virtual inspections for the Memphis Manufacturing organization utilizing SAP Quality Module, Advanced Shipment Notice, & Supplier Quality Module. Additional responsibilities include completing inspections of product physically located at the Memphis Manufacturing site. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 5 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.

Responsibilities

• Performs analyses, inspection, and tests of raw materials, packaging materials, quantitative assays on samples, and/or finished products from manufacturing, to ensure quality standards and compliance to customer and regulatory requirements, and tolerance specifications for the chemical or physical property.
• Performs a variety of qualitative tests or qualitative assays on samples, and to aid in maintenance and certification of test instruments and apparatus to ensure compliance.
• Performs required inspections, checks, analysis and documentation of studies.
• Prepares and monitors quality statistics and reports.
• Reviews production records for conformance to procedures.
• Conducts non-conformance tests of manufactured, packaged or tested product.

Requirements

• Requires advanced knowledge of systems, techniques, tools and procedures typically obtained through prior related work experience, training, and/or education.
• Requires 5+ years of relevant technical experience, which may include a combination of practical experience and applicable training, education, or certification.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

Skills

• Medical device or other regulated industry experience
• Experience with Winshuttle, SAP Quality Module, Advanced Shipment Notice, Supplier Quality Module, and sterile release knowledge
• Experience with Microsoft Office (Excel/Word)
• Exposure to Lean, continuous improvement, or basic Six Sigma
• Strong cross-functional communication with manufacturing and engineering
• Ability to mentor others, work independently, and escalate issues appropriately
• Knowledge of FDA, ISO 13485, GMP, and documentation practices
• Inspection experience and familiarity with measurement tools
• Ability to read drawings, specs, and tolerances

Physical Job Requirements

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers.

Benefits

Medtronic offers a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week:

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans, including the Operations Incentive Plan (OIP)
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Pay

Salary ranges for U.S (excl. PR) locations (USD): $64,400.00 - $96,600.00. This position is eligible for a short-term incentive called the Operations Incentive Plan (OIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location.

Schedule

This role requires working a minimum of 5 days a week onsite.