Quality Technician II (1st Shift)

We are a leading manufacturing organization in Memphis, TN seeking a Quality Technician II to support production quality, documentation accuracy, and compliance with customer and internal requirements.

About the role

Responsibilities include inspection of materials and finished goods, management of Non-Conformance Reports (NCRs), validation of manufacturing documentation, and coordination of quality-related activities across production, engineering, and customer teams.

The ideal candidate has a High School Diploma or Associate’s degree and 2-5 years of related experience in a manufacturing or quality environment.

Requirements

• 2-5 years of experience in manufacturing quality, inspection, or technician role
• Associate’s degree or equivalent work experience preferred
• Basic understanding of manufacturing processes, inspection methods, and quality systems
• Experience with NCR systems, inspection documentation, or quality tracking tools preferred
• Strong attention to detail and ability to identify documentation gaps
• Proficient in Microsoft Office applications including Excel, Word, PowerPoint, Outlook, and Teams
• General computer competency, including ability to navigate multiple systems and manage digital records efficiently

Responsibilities

• Perform inspections of materials, components, and finished goods, including first article, in-process, and end-of-line reviews
• Conduct defect analysis and support reporting of production quality issues
• Generate, update, and track Non-Conformance Reports (NCRs), ensuring complete and accurate data documentation
• Support dispositioning of nonconforming materials and coordinate Material Review Board (MRB) activities
• Review manufacturing documentation, specifications, and quality records to ensure accuracy, completeness, and alignment to acceptance criteria
• Validate Factory Acceptance Test (FAT)/End-of-Line (EOL) reports, inspection data, and quality documentation prior to submission
• Maintain and update quality tracking systems (e.g., NCR trackers, observation systems, inspection logs)
• Ensure proper documentation upload and accessibility across required systems and platforms
• Support cross-functional communication to resolve missing data, incomplete reports, and open quality issues
• Coordinate quality execution activities and shift-to-shift handoff
• Assist in retraining activities for updated specifications and acceptance criteria
• Maintain inspection records, logs, and quality documentation in accordance with company procedures
• Participate in continuous improvement and corrective action activities
• Identify recurring quality issues and escalate trends to Quality Engineering