Quality Technician I

Essential Duties and Responsibilities

• Participates in Cross Functional team meetings to identify root causes and implement corrective action of quality issues.
• Utilizes various measurements and tests equipment to perform capability studies; documents process performance as required.
• Develops and maintains work-in-process and finished goods quality audits.
• Ensures audits reflect most up to date customer issues.
• Recommends improvements to processes, products, and documentation to drive improvement and satisfy the customer.
• Makes visual displays depicting good and bad parts, e.g. acceptable and unacceptable metal.
• Monitors manufacturing process to ensure compliance with established work instructions, process audits, and quality checklists on a regular basis.
• Quarantines and oversees disposition of non-compliant material and devises methods to assess cost and responsibility.
• Works with suppliers to help resolve non-compliant material issues and make recommendations for improvement and provides feedback as necessary.
• Manages documents related to production inspections, calibration and capability as defined in quality plans.
• Provides training to production workers on audits, inspections, and calibrations as required.
• Understands supplier and customer testing and quality plans as required.
• Understands of Engineering Change Orders and Temporary Deviation processes.

Qualifications

• In-depth knowledge of PGT manufacturing processes and products.
• Ability to work independently with limited guidance from supervisor.
• Familiar with the use of standard measurement and test equipment.
• Reads and interprets prints and complex procedures.
• Excellent record keeping and documentation skills.
• Working knowledge of word processing, spreadsheets and presentation software.
• Quality Technician Certification desired.

Physical Demands / Work Environment

• Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing.
• Frequent use of eye, hand, and finger coordination enabling the use of office machinery.
• Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
• Work in air-conditioned office environment and unclimatized plant environment.

What We Offer

• Comprehensive benefits package supporting health, wealth, and wellness.
• Competitive pay, a 401(k) with company match, and generous paid time off.
• Health & Wellness: Medical plan options, prescription drug coverage, dental insurance, vision insurance, Teladoc virtual healthcare services, Employee Assistance Program (EAP), Annual Wellness Clinic.
• Financial Protection: Company-paid Life Insurance, Voluntary Life Insurance, Company-paid Short-Term Disability, Company-paid Long-Term Disability, Supplemental Hospital Indemnity Insurance, Critical Illness Insurance, Accident Insurance.
• Paid Time Off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• Tuition Reimbursement Program.
• Legal Insurance, Identity Theft Protection, Pet Insurance.
• Team Member Discount Program.

Work Authorization and Sponsorship Disclosure

• The Company does not offer employer sponsorship at this time. Candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship.