Quality Technician

About the role

The Quality Technician is responsible for ensuring electrical control panels are built, tested, and released to meet engineering specifications, customer requirements, and regulatory standards such as UL508A, NEC, and ISO. The role focuses on preventing defects, improving First Pass Yield (FPY), and enabling consistent, repeatable production processes. This role will report directly to and work with the Director of Operations to drive quality from the floor. There is a growth opportunity to develop into a Quality Manager to oversee this role in the future.

Responsibilities

• Perform incoming, in-process, and final inspections
• Verify compliance with schematics, BOMs, and work instructions
• Conduct first article inspections and final release checks
• Execute continuity, point-to-point, and functional testing
• Validate grounding, torque, and safety requirements
• Confirm panel readiness before shipment
• Audit wiring, labeling, routing, and terminations
• Verify component placement
• Ensure adherence to UL, NEC, and internal standards
• Identify and segregate non-conforming materials
• Generate NCRs and manage rework/scrap disposition
• Support root cause analysis and corrective actions (CAPA)
• Maintain inspection reports and test records
• Support audit readiness and documentation compliance
• Identify errors in documentation and oversee corrective actions (CAPA)
• Verify calibration of tools and test equipment
• Maintain calibration logs and control out-of-tolerance tools
• Identify recurring defects and escalation trends
• Support process improvements with engineering and production
• Provide guidance and training to technicians

Qualifications and Requirements

• Minimum of 5 years of manufacturing experience, preferably in the electrical field
• Strong understanding of QA/QC tools, procedures, and regulatory standards
• Strong working knowledge of NEC, NFPA 70E, OSHA, and ISO9001
• Hands-on experience with NETA testing and other electrical test procedures (IR, insulation resistance, thermography, etc.)
• Experience, skill, and abilities:
  • Positive safety attitude and personal integrity – both are non-negotiable
  • Exceptional leadership and communication skills
  • Ability to read and interpret specifications, drawings, and quality test results
  • Proven ability to identify and resolve quality issues in a manufacturing or construction environment
• Physical Requirements:
  • Office and field environment requiring sitting and standing
  • Travel to various work sites exposing employee to outdoor elements, noise, and the need to stand and walk