Quality Technician
About the role
This individual will support procedural requirements of ZOLL's complaint handling, customer turn around and event reporting systems. Supports quality improvement, corrective and prevention action program. Works under general supervision. Reports to Supervisor and/or Quality Assurance Manager.
Responsibilities
- Review complaint investigations for completeness and establish root cause to system and/or component level
- Communicate with customers and suppliers
- Document investigations as appropriate
- Propose corrective action on an as needed basis
Requirements
- Requires 2-year degree or equivalent work experience and 2+ years related experience required
- Experience with soldering, ESD handling and electro-mechanical assembly methods required and
- Experience using mechanical and electronic s equipment required
Qualifications
- Knowledge of commonly used concepts, practices and procedures related to electronic technology
- Basic computer skills in a MS Windows environment. Familiar with MS Office, including Excel and Word
- Knowledge of FDA QSR required
- Knowledge of USA and international regulatory Medical Device Reporting preferred
Skills
- Must be able to communicate verbally and in writing
- Work effectively within a multi-disciplined organization
Benefits
Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
Pay
The Hourly Pay Rate For This Position Is $19.90 to $29.80 Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate.
Schedule
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.