Quality Technician

Role Summary

A Quality Control (QC) Technician is an employee who verifies the conformance to requirements of raw materials, in-process operations and products produced. Conducts internal calibrations and maintains calibration records for machines and tools. A QC Technician also assists the Quality Manager in gathering data for statistical analysis, process troubleshooting and quality analysis.

Functions/Responsibilities

• Act as a champion for change within the department and across Converted Products.
• Drive continuous improvement in all aspects of the accountability areas below.

Quality Control Inspection

• Verify correctness of machine or process setup by measurement or examination of product first off of the operation.
• Problem solve with supervisors and other employees to make sure that the work order is completed in a timely manner and at the highest possible quality level.
• Monitor machine or process outputs on a periodic basis to determine consistency and quality of product produced.
• Inspect incoming raw material or subcontract product to determine conformance to requirements.
• Alert production supervision and/or quality manager to instances or product not meeting quality requirements.
• Perform sorting operations to segregate conforming product from nonconforming product.
• Audit final product as required by quality manager.

Product Testing

• Operate tensile test machine to determine peel strength, tensile strength, etc. of products to determine conformance to test and quality requirements.
• Operate laboratory oven to determine conformance of product to test and quality requirements.
• Operate leakage test tank to confirm adequate seal of co-pack products.
• Able to use and understand tape measures, rulers, calipers, and weigh scales.
• Operate thickness tester.
• Operate basis weight tester.
• Conduct air permeability testing.

Quality Records and Documentation

• Gather, label, organize, and store product retains to provide records of product conformity.
• Organize and maintain paper copy and electronic files, maintains document templates.
• Follows SOPs and work instructions related to the Quality Management System.
• Maintain calibration records.

Projects, Studies, etc.

• Gather data on product characteristics or process parameters for statistical analysis for capability, process improvement, troubleshooting, etc.
• Absorb customer representatives and/or customer service representatives with sample or data gathering, data transcription, etc. for product trials.

Qualifications

• Education: High School Diploma or equivalent work experience. Preferred: Associates degree in manufacturing, quality or related field.
• Licenses or Certifications: ISO 9001 Lead Auditor certification.
• Experience: At least 2 years working as a quality control technician in a manufacturing environment. At least 1 year ISO 9001 Lead Auditor experience.

Skills

• Good oral and written English communication skills.
• Must possess accuracy, organizational and problem-solving skills.
• Ability to deal effectively with fellow employees at all levels of the organizational structure.
• Must be able to work under time sensitive pressure and stressful situations.
• Possess a professional appearance and attitude in order to portray a positive image for Converted Products.
• Must be a team player.
• Must be able to read and understand a ruler down to a 1/32 of an inch and other measurement equipment such as calipers, micrometers, etc.
• Must have math skills for conversions in multiple units of measure.
• Be proficient in Microsoft Word, Excel, Access, PowerPoint and Outlook.
• Able to utilize email and MS Teams.