Quality Technician
Neptune Medical · Burlingame, CA · 1 mo ago
On-siteQuality Assurance$35–$40/hrFull-time
Roles and Responsibilities
- Perform incoming, in-process, and final inspections of components, subassemblies, and medical devices in accordance with approved procedures, drawings, and sampling plans
- Ensure product compliance with specifications, GMP, and regulatory requirements
- Accurately document inspection and test results in device history records (DHRs) and other quality records
- Maintain traceability of materials and finished goods throughout production
- Identify, document, and segregate nonconforming materials
- Support containment activities, including line clearance, product holds, and sorting/rework activities
- Assist in root cause investigations and corrective and preventive actions (CAPA)
- Collaborate with Quality Engineers to analyze trends and recurring issues
- Collect and analyze in-process quality data to support process monitoring and improvement initiatives
- Provide input on quality metrics, yield trends, and defect data
- Partner with Manufacturing and Engineering teams to implement process improvements and error-proofing solutions
- Operate, maintain, and calibrate inspection and test equipment (e.g., calipers, microscopes, gauges)
- Support equipment calibration and environmental monitoring programs as needed
- Perform basic product or material testing in accordance with validated methods
- Review Device History Records (DHRs) and other quality documentation for completeness and accuracy
- Maintain quality records in compliance with document control procedures and regulatory requirements
- Support audits (internal/external) by providing documentation and participating in audit activities
- Ensure adherence to Good Documentation Practices (GDP) and Good Manufacturing Practices (GMP)
- Work closely with Production, Manufacturing Engineering, and Quality Engineering to ensure timely resolution of quality issues
- Communicate quality concerns clearly and escalate issues as appropriate
- Support training of production personnel on quality requirements and procedures
Required Qualifications
- High school diploma or equivalent required; Associate degree or technical certification preferred
- 3–5+ years of experience in Quality Assurance/Quality Control in a manufacturing environment (medical device industry strongly preferred)
- Working knowledge of FDA Quality System Regulation (21 CFR Part 820) and/or ISO 13485
- Experience with inspection methods, sampling plans, and interpreting engineering drawings and specifications
- Proficiency in Microsoft Office and electronic quality management systems
PREFERRED QUALIFICATIONS
- Experience in a regulated medical device or life sciences environment
- Familiarity with nonconformance systems, CAPA, and root cause analysis tools (e.g., 5 Whys, Fishbone)
- Hands-on experience with dimensional and visual inspection equipment
- Understanding of validation activities (IQ/OQ/PQ)
- Experience supporting audits and regulatory inspections