Quality Technician

Primary Duties

• Reject all products and materials that fail to meet quality requirements
• Participate in nonconformance and product rejection investigations
• Participate in audits of MFCP’s quality system
• Support customer on-site audits of MFCP’s quality systems and other processes and procedures
• Participate in leadership meetings and communicate quality concerns to the team
• Participate and assist in customer contract reviews, specifically quality standard requirements
• Work with the quality departments of customers and suppliers to assure compliance with all applicable quality standards
• Perform product inspections and complete quality documentation including but not limited to Part Submission Warrants, First Article Inspections, Certificates of Conformance and Production Parts Approval Process documents
• Solve quality-related issues in a timely manner
• Suggest process and product improvements when and where applicable
• Complete corrective action investigations as necessary
• Support calibration activities as necessary
• Support compliance documentation generation such as (REACH, RoHS, Conflict Minerals, etc.)
• Provide superior customer service and support company goals
• Adhere to strict Safety Guidelines

Basic Requirements

• A high school diploma or equivalent, with three (3) years previous experience preferred
• Previous background should include knowledge of product inspection and quality documentation generation as well as a demonstrated ability to work well with customers and suppliers
• Geometric Dimensioning and Tolerancing (TD&Y) experience preferred
• Corrective Action management experience preferred (5-Why, 8D, etc.)
• Excellent written & oral communication and strong relationship building skills required
• Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment
• Strong computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with Epicor Prophet 21 a plus
• Excellent technical and math abilities
• Must be a good listener with above average reasoning ability and make minimal mistakes
• Experience with distribution and familiarity with our product lines, a plus
• Must be able to work with a wide variety of people and personalities
• Maintain regular and punctual attendance

Physical Demands And Work Environment

• Job requires frequent lifting up to 70 pounds, stooping, reaching above shoulder level, pushing, pulling, constantly walking/standing on cement flooring and climbing ladders as needed
• Mainly office, but may vary including: warehouse containing moving equipment, fluctuating temperature and inventory in various storage arrangements, office work, manufacturing, machine shops, agricultural operations, and any other specific business operations of current or potential vendors and customers

Benefits

• Medical
• Dental
• Vision
• 401(k) Investment Plan
• Life Insurance
• Paid holidays/vacation/sick time