Quality Technician- 2nd Shift

Responsibilities

• Maintain a positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal.
• Utilize the NCR process and 8D approach to build quality into processes, including:
  • Internally audit daily work activities to identify non-conformances requiring sustained correction.
  • Expeditiously initiate, manage by priority, and close out NCRs.
  • Escalate repeated non-conformances or advanced-level problems to QA Engineers.
• Measure cost of poor quality and number of customer complaints.
• Manage external complaints and handle RGAs.
• Transfer all NCR corrective actions to FMEA critical controls and add those controls to the group’s control plan.
• Ensure all associates in the respective area are competently trained and practicing proper operating procedures to ensure a quality product passes through all stations.
• Identify opportunities to build quality into products and processes.
• Liaise closely with engineering, production, safety, and vendors to ensure product compliance.
• Engage in improvements that drive COPQ down.
• Assist development of fully documented SOPs for all activities within the organization.
• Deliver training for any new quality improvements.
• Control feedback from first- and second-party MS audits.

Qualifications

• Minimum of high school diploma or GED.
• 3–5 years’ experience in an advanced technical QA position in a manufacturing environment (preferred).
• 3–5 years’ experience in quality-related document control (preferred).
• 3–5 years’ experience using measuring tools (calipers, micrometers, and/or tape measures) for in-depth quality checks.
• Willingness to learn the entire production line process for the assigned area.
• Quality-related certifications and training highly preferred (Lean Manufacturing, Six Sigma, Kaizen, etc.).
• Excellent verbal and written communication skills with strong attention to detail.
• Ability to handle pressure and request resources when necessary.
• Ability to work as a team member in a team-oriented environment.
• Ability to plan and organize responsibilities according to company needs.
• Ability to make decisions and self-pace work; strong prioritization skills.
• Demonstrated tenacious problem-solving ability using 8D/NCR methodology.
• Experience with data collection and SPC.
• Ability to read engineering drawings and measure or test product to determine conformance.
• Trained as an Internal Auditor.
• Proficient in Microsoft Word and Excel; teachable to grow reporting skills.
• Ability to occasionally travel to vendors and clients to handle NCRs.
• Ability to interact with multiple people at different levels (upper management, production, engineering, clients, vendors) to creatively resolve quality issues.
• Must act in the best interest of E&I to clients and suppliers.

Physical & Environmental Demands

Team members may be required to lift 50 lbs. on a regular basis, carry objects over distance, bend/twist, squat, climb ladders, sit or stand for extended periods, use tools requiring manual dexterity, and operate powered industrial equipment.

Travel

Approximately 10% travel required.

Company Culture

Core Principals: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.

Strategic Priorities: Customer Focus, Operational Excellence, High-Performance Culture, Innovation, Financial Strength.

Behaviors: Own It, Act With Urgency, Foster a Customer-First Mindset, Think Big and Execute, Lead by Example, Drive Continuous Improvement, Learn and Seek Out Development, Promote Transparent & Open Communication.

Vertiv designs, manufactures, and services mission-critical infrastructure technologies for data centers, communication networks, and commercial and industrial environments. With $8 billion in sales and global reach in nearly 130 countries, Vertiv offers the stability of a global leader and the opportunity of a startup.