Quality Technical Supervisor

About the role

The Quality Technical Supervisor oversees the organization's manufacturing and engineering processes, ensuring the proper use of tools, materials, and procedures. This role works closely with the Quality team to develop, implement, and maintain standards for manufactured products across all Craftsmen business verticals, ensuring compliance with ISO 9001 and AS9100 standards.

Responsibilities

• Oversee the organization's manufacturing and engineering processes, ensuring the proper use of tools, materials, and procedures.
• Work closely with the Quality team to develop, implement, and maintain standards for manufactured products across all Craftsmen business verticals, ensuring compliance with ISO 9001 and AS9100 standards.
• Promote and maintain a safe work environment by adhering to OSHA standards, company safety policies, and proper use of PPE, while proactively identifying and addressing potential hazards.
• Ensure proper training and adherence to safety and quality protocols across all business units.
• Develop, implement, and maintain quality standards and procedures for manufacturing and assembly processes in compliance with ISO9001 and AS9100.
• Supervise and mentor Quality Inspectors, providing guidance on inspections, testing, and compliance activities.
• Work with department leadership and production staff to implement quality measures, ensuring Standard Operating Procedures (SOPs) are in place and training mechanisms are effective.
• Teach, coach, and instruct personnel across various departments to reinforce quality standards and best practices.
• Inspect material, equipment, processes, and products are adequate to ensure that customer requirements are met.
• Collaborate with engineering, production, and operations teams to resolve quality issues and implement corrective actions.
• Lead internal audits and assist in external audits to ensure ISO 9001 and AS9100 compliance.
• Maintain accurate documentation of inspections, quality reports, and compliance activities.
• Identify opportunities for process improvement to increase efficiency, product quality, and customer satisfaction.

Requirements

• A high school diploma with a minimum of 3+ years conducting quality inspections in industrial manufacturing, construction, or a related environment.
• 2+ years of supervisory experience.
• Strong analytical, critical thinking, and problem-solving skills to address production and quality issues as they arise.
• Demonstrated strong ethics, integrity, and interpersonal skills.
• Mechanical and equipment troubleshooting experience; ability to use a wide range of mechanical measuring devices, ideally with familiarity in electrical measurement and validation tools.
• Experience leading, motivating, and inspiring teams to embrace a quality-focused culture.
• Strong math skills with the ability to perform statistical analysis and technical calculations.
• Willingness to offer solutions and ideas to upper management that can improve company profitability and quality.
• Experience working directly with customers to help resolve issues both onsite and at offsite locations.
• Able to adjust to changing priorities and adaptability to a dynamic work environment.

Qualifications

• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

Skills

• Quality assurance and control.
• ISO 9001 and AS9100 compliance.
• Leadership and mentoring.
• Problem-solving and critical thinking.
• Mathematical and statistical analysis.
• Customer service and problem resolution.

Benefits

Competitive compensation, career development opportunities, benefits including medical, dental, and vision, and a 401(k) match.

Pay

TBD

Schedule

TBD