Technical Quality Service Technician

Responsibilities

• Perform and implement field upgrades (software/hardware) for PV and BESS systems per ECN requirements.
• Conduct hands-on electrical/electronic troubleshooting and repair of inverters and system components in the field.
• Support service vendors during rework activities and lead on-site technical tasks as needed.
• Provide technical feedback to engineering teams to support design and quality improvements.
• Update and maintain SOPs related to engineering changes and field upgrades.
• Deliver training to service vendors to ensure consistent rework quality and procedures.
• Collaborate with CoE teams (US & China) during complex troubleshooting.
• Conduct site audits and inspections to monitor vendor workmanship and safety compliance.
• Prepare and submit detailed field reports for internal and customer review.
• Participate in technical proposal development by providing input on technical scope and effort estimates.

Requirements

• Bachelor’s degree in Electrical, Mechanical, or related Engineering discipline.
• OSHA, NSPA70A, Electrical Safety Skills.
• Strong analytical and troubleshooting skills with a hands-on, problem-solving mindset.
• Excellent communication and customer-facing skills.
• Ability to work independently and manage multiple tasks under tight timelines.
• Must be willing and able to travel extensively (80%+) to customer sites nationwide.
• Valid driver’s license required.
• Ability to work in nighttime per customer request.

Qualifications

• 1–3 years of experience in technical support, field service, or quality roles in the renewable energy or electrical equipment sector.
• Working knowledge of PV and BESS systems is highly desirable.
• Certifications such as OSHA, NFPA 70E preferred.

Skills

• Hands-on experience with PV and BESS systems.
• Strong analytical and troubleshooting skills.
• Excellent communication and customer-facing skills.
• Ability to work independently and manage multiple tasks under tight timelines.
• Travel and night shift work ability.

Benefits

(Note: Specific benefits details are not provided in the job posting.)

Pay

The anticipated hourly rate for this role is between $36.00- $40.00. This range does not include any other compensation components or other benefits that an individual may be eligible for. The base salary offered is dependent upon several factors, including but not limited to job-related skills, qualifications, experience, education, location, or other factors related to the role.

Schedule

(Note: Specific schedule details are not provided in the job posting.)

Company Information

Sungrow Power Supply Co., Ltd. (Stock code: 300274) is a globally recognized renewable energy company, specializing in R&D, manufacturing, and services for solar, wind, energy storage, hydrogen, and electric vehicle solutions. Established in 1997, Sungrow is known for its innovative photovoltaic inverters, wind converters, EV chargers, energy storage systems, and hydrogen production technologies. Its products are sold in over 180 countries, with a cumulative installed capacity exceeding 740 GW by the end of 2024. Sungrow has contributed to national standards and holds numerous core technologies. With multiple industry awards and advanced R&D centers, it ranks among the global leaders in clean energy. Guided by its mission “Clean power for all,” Sungrow continues to drive innovation and global sustainability.