Quality Systems Technician

About the role

We, at Leggett & Platt Inc., are searching for a Quality Systems Technician within our quality team to help support our bedding business. Did you know we have been revolutionizing the sleep industry since 1883? That’s right! In fact, we hold the original patent on a spiral steel coil bed spring, filed way back in 1885. Since then, we have been an industry leader in guaranteeing you get the best sleep possible. If you join our team, your work will ensure people across the world have a little more comfort in their lives.

As a Quality Systems Technician you will have the opportunity to work closely with all shift superintendents, supervisors, and branch partners to address all aspects of quality. Your contributions will have a direct impact on the business by identify and stopping further processing of non-conformances, take action to prevent non-conformities, and make suggestions for improvement. The team you will be working with is collaborative and innovative, and values challenging work and diversity of thought.

Our values speak to our shared beliefs, and describe how we approach working together. Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad.Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.

Responsibilities

• Gather data as needed; oversee process improvements and any other needs associated with continuous improvement.
• Help ensure that Branch One meets Corporate Quality Assurance guidelines.
• Help ensure that Branch One meets and maintains our ISO 9001:2015 Management System Standards.
• Verify the calibration of scales and gauges as needed.
• Analyze and resolve quality issues as they develop including customer complaints and CARS.
• Inspect different items or loads of merchandise going to customers as needed.
• Assist with the analysis and document reasons for returns at Branch One.
• Responsible for inspecting/re-opening of crates, and roll openings, which are scheduled and have been crated or rolled.
• Assist all supervisors to ensure that products are made according to specifications.
• Assist employees with specifications on quality problems.
• Use SPC guidelines to gather pertinent information about quality.
• Ensure all supervisors in all departments are performing quality checks.
• Evaluate Branch One