Quality System Technician

About the role

Support and continuously improve the Quality Management System (QMS) in alignment with ISO 9001:2015 requirements.
Partner with production and cross-functional teams to ensure compliance with internal standards and customer-specific requirements.

Responsibilities

• Administer the electronic QMS (ETQ), including document control, routing, version management, and periodic reviews.
• Cook nonconformance and corrective action processes, tracking NCRs and CAPAs through timely closure.
• Maintain controlled quality documentation, including PFMEAs, Control Plans, procedures, and work instructions.
• Absorb assistance with internal, external, and customer audits, including preparation, execution, and follow-up activities.
• Support root cause investigations, quality reporting, and continuous improvement initiatives through data analysis.

Requirements

• Bachelor's degree in Quality, Business, Engineering, or a related field; an associate degree with relevant experience; or 3+ years of experience in quality systems, quality assurance, or manufacturing quality.
• Knowledge of ISO 9001:2015 requirements and Quality Management Systems.
• Experience supporting quality processes, inspections, audits, and compliance activities in a manufacturing environment.
• Familiarity with corrective and preventive action (CAPA) processes and structured root cause analysis methodologies.
• Experience with document control systems, quality databases, and quality reporting tools.
• Strong analytical, organizational, communication, and problem-solving skills with the ability to collaborate effectively across teams.

Qualifications

At Hitachi Energy, we value diversity and inclusion. We are committed to creating a workplace where everyone feels valued and respected. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by law.

Skills

• Quality Systems
• ISO 9001:2015
• Document Control
• Nonconformance and Corrective Action Processes
• Root Cause Analysis
• Quality Reporting Tools
• Data Analysis

Benefits

Hitachi Energy offers competitive compensation packages, comprehensive benefits, and a supportive work environment. Our employees enjoy a range of benefits including health insurance, retirement plans, paid time off, and professional development opportunities.

Pay

The salary range for this position is $80,000 - $120,000 annually, commensurate with experience.

Schedule

This role is full-time and works a standard 40-hour week.