Quality Systems Manager

You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team. McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work.

About the role

Under the direct supervision of the Quality Manager, the incumbent is responsible for the development, implementation, and auditing of the Quality Systems for all departments of the Plant. This position will manage sanitation and ensure that all GMP requirements are met. The role will also manage the Hazard Analysis and Critical Control Point (HACCP) program for the Plant and ensure compliance with Corporate, Regulatory, and Customer requirements.

Will be dealing with product recalls, customer complaints, and contact with customers regarding complaints in the field. Must have tact and diplomacy in handling complaints. Also deals with customer audits and auditors. The incumbent may impact the business unit through quality errors, which could negatively affect McCormick’s reputation and incur significant costs (potentially in the $100,000 range) if incorrectly manufactured product must be destroyed.

Responsibilities

• Responsible for the maintenance and implementation of the Plant's Quality Systems Policies and Procedures.
• Ensure each department has appropriate systems in place to assure compliance with all expectations and provide assistance in developing such programs.
• Document the Plant's HACCP Program to ensure all verifications and validations are current.
• Ensure food safety by conducting/supervising internal audits, identifying root causes, recommending corrective actions, and working with Production and Engineering to verify line changes.
• Facilitate third-party and regulatory audits for the Plant.
• Maintain documentation of all Quality programs to assist and support Customer Audits.
• Provide feedback to all Plant departments on sanitation and GMP issues.
• Monitor warehouse performance in areas of sanitation/pest control and provide ongoing audits of the program in place.
• Make strategic purchases to maintain quality systems and manage implementation projects related to those purchases.
• Coordinate Plant activities and training as they relate to Divisional and Corporate Quality System Programs.
• Responsible for Quality System programs, including HACCP, pest control, CGMP, Recall, Food Allergen, Sanitation, and Complaint processes.

Requirements

• Bachelor's Degree in Biology, Chemistry, Food Science, Food Engineering, or a related discipline.
• 4 years of manufacturing QC experience, with at least 2 years of food manufacturing QC experience.
• Understanding of food processing requirements and government regulations.
• Liquid products knowledge a plus.
• Ability to work independently with flexible work hours, strong organizational skills, and excellent verbal and written communication skills.
• Frequent communication with upper management, regulatory inspectors, and customers.
• HACCP programs and documentation – critical.
• SAP experience preferred.

Benefits

In addition to the benefits you’d expect from a global leader (401k, health insurance, paid time off, etc.), we also offer:

• Competitive compensation
• Career growth opportunities
• Flexibility and support for diverse life stages and choices