Quality Systems Engineer

Key Responsibilities

• Focal point for customer quality activities, including customer returned materials (RMA) and corrective action requests, customer quality assurance agreements, and coordinating and leading customer audit requests.
• Manage supplier qualification activities, evaluations, and supplier corrective actions.
• Support incoming inspection, in-line product quality, and out-going quality.
• Integral contributor to or leading of one or more quality processes like change management, non-conformance, quality review board, structured problem solving, FMEA.
• Ensure ISO 9001 compliance as demonstrated by successful ISO re-certification and surveillance audits.
• Manage and conduct internal quality audit processes and drive external audit processes.
• Provide leadership and guidance of process improvement projects in support of quality initiatives.
• Drive and perform quality management system maintenance, improvement, communication, and training.
• Demonstrate leadership and follow through on task responsibilities and projects, adaptability, collaboration across the organization, and high level of organizational and project management skills.

Competencies

• Self-directed, highly motivated, and reliable.
• Must have excellent organization skills and a high attention to detail.
• Able to organize and manage multiple priorities (effective multitasking skills).
• Clear, effective, and professional communication skills.
• Ability to analyze and resolve problems.
• Ability to work effectively with all individuals/groups within the organization.
• Ability to work independently but not afraid to ask questions.

Required Qualifications/Experience

• 3-5 years relevant work experience.
• BS degree in Engineering or relevant Business degree, or equivalent combination of education and/or experience.
• Experience with complex assembly production.
• Demonstrated knowledge and leadership experience of quality management processes, process documentation, and ISO standards.
• Familiarity with standard business processes and business process reengineering: Sales, quoting, product development, customer service, inventory and order management, shipping, procurement, quality assurance.
• Strong analytical/problem solving skills and ability to use statistical tools and techniques.
• Demonstrable experience training others in process and procedures.
• Ability to communicate effectively and professionally with co-workers, customers, and suppliers.
• Demonstrated ability to lead and be part of multidisciplinary teams.
• Self-directed and detail-oriented with the ability to multitask.
• Must be authorized to work in the United States.

Preferred Qualifications/Experience

• 5+ years of experience with complex opto-mechanical products and production/assembly.
• Mechanical Engineering background/experience.
• Experience with 3D CAD programs (Solid Works).
• Experience with Product Data Management (PDM) and/or Product Lifecycle Management (PLM) software.
• Experience with BOM management and engineering change orders (ECOs).