Quality Engineer

Responsibilities

• Aid in the qualification of new sourced items.
• Participate in R&D efforts to enhance product quality or production processes and applications.
• Report on testing and qualification results through both written and oral presentations.
• Verify current and potential sourced product claims for marketing purposes.
• Review and update Quality Assurance Plans (QAPs).
• Review and update Product Specification Sheets (PSS).
• Respond to customer questions and complaints professionally.
• Investigate and resolve reports of product nonconformities for internal and external customers.
• Validate product quality through lab testing such as thermal shock, impact and chip resistance, and durability tests.
• Support all product channels.
• Assist with process and product quality audits, including third-party testing such as Bureau Veritas, SGS, etc.
• Coordinate corrective and preventative actions, activities, and follow-up.
• Perform gauge reliability and repeatability studies as needed.
• Stay updated with relevant compliance and testing standards (such as ASTM) for various product categories and communicate with suppliers and customers when appropriate testing is recommended.
• Assist in the development and implementation of a global Quality Management System.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in a technical field (Engineering, Sciences, Ceramics, Quality, etc.) OR associate degree in a technical field with at least 6 years of Quality or Ceramics Engineer experience.
• Two years of engineering or lab test experience within a manufacturing industry preferred.
• Experience in various aspects of quality (corporate, laboratory, operations, supplier, product development and launch, customer satisfaction).
• Strong verbal presentation and clear, concise written communication skills appropriate to the audience.
• Proficiency with Microsoft Office.
• Experience working with engineering and operations on cross-functional projects, facilitating process improvements, ability to streamline or develop and roll out new processes or product launches preferred.
• Demonstrated use of structured problem-solving skills, Six Sigma/Lean preferred.
• Proficient in blueprint reading and GD & T with a working understanding of measurement methods, layout inspection (CMM), gage calibration, and industry standards for inspection and testing preferred.
• Up to 10% travel, with at least part being international.