Jobs · Information Technology · Maryland

Quality Systems & Data Analyst

JLG Industries · Hagerstown, MD · 1 mo ago
Information Technology$58k–$90k/yrFull-time

Quality Systems & Data Analyst

JLG began in 1969, when our founder, John L. Grove, set out to resolve growing safety concerns in the construction industry. Since then, we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities, and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles, and accessories—are found all over the world.

Responsibilities

  • Lead data integration, dashboarding, and reporting initiatives to create a reliable single source of truth for quality, manufacturing, supplier, and business performance data.
  • Design, develop, and maintain scalable digital systems, dashboards, trackers, and workflows using tools such as Power BI, Tableau, SharePoint, Microsoft Lists, Excel, Power Automate, and other business intelligence or workflow platforms.
  • Translate business and quality needs into practical digital solutions that improve visibility, reduce manual effort, eliminate duplicate data entry, and enable faster data-driven decisions.
  • Build executive-level roll-up dashboards and site-level drill-down reporting to support global standardization of systems, KPIs, metrics, and business reviews.
  • Analyze trends, defects, process variation, audit findings, supplier quality data, and operational performance to identify risks, inefficiencies, and improvement opportunities.
  • Automate recurring reports, quality trackers, data collection forms, and workflow notifications to improve productivity, reduce errors, and strengthen process discipline.
  • Partner with Quality, Operations, Engineering, Supply Chain, Manufacturing, and business leaders to improve quality performance, standardize reporting, automate manual processes, and create scalable digital tools.
  • Identify opportunities to improve first pass yield, reduce defects per unit, reduce cost of poor quality, improve supplier performance, and achieve team goals.
  • Measure process inputs and outputs, analyze data, and communicate findings in a clear, actionable format for both technical and non-technical audiences.
  • Implement effective corrective and preventive actions using structured problem-solving and planning methods.
  • Support supplier quality processes, PPAP, receiving inspections, supplier quality audits, and disposition of nonconforming materials.
  • Contribute to maintenance of ISO/IATF certifications and compliance by ensuring records, documents, systems, and reports are accurately maintained in accordance with policies and procedures.
  • Schedule and coordinate internal and external quality audits as assigned.
  • Support site measurement systems analysis, calibration, measurement, and compliance activities.
  • Complete measurements of jigs, fixtures, parts, and assemblies as needed.
  • Complete PPAP measurements of parts and assemblies.
  • Complete calibration of gages and tools.

Minimum Qualifications

  • High School Diploma and five (5) years of experience or an equivalent combination of education and experience.
  • Bachelor’s degree in Operations, Quality Assurance, or related field.
  • Advanced experience with Power BI, including data modeling, DAX, Power Query, dashboard design, and report publishing.
  • Experience with Tableau dashboard development and data visualization best practices.
  • Experience building SharePoint-based business systems, automated workflows, forms, or approval processes.
  • Experience with Power Automate, Power Apps, SQL, Python, Alteryx, Smartsheet, ETQ, or other quality/business systems.
  • Experience developing KPI reporting, executive dashboards, operational scorecards, or quality management system metrics.
  • Experience building reports, dashboards, or automated analysis tools using SPC/statistical concepts such as control charts, process capability, Pareto analysis, trend analysis, or variation analysis.
  • Knowledge of quality systems, root cause analysis, corrective/preventive action, ISO/IATF standards, PPAP, MSA, calibration, supplier quality, or manufacturing quality processes.
  • Experience improving data governance, data integrity, system standardization, and reporting consistency across multiple teams or sites.
  • Ability to convert manual or spreadsheet-based processes into sustainable digital systems.

Standout Qualifications

  • Experience with Power BI, Tableau, SharePoint, Microsoft Lists, Excel, Power Automate, SQL, Python, Alteryx, Smartsheet, ETQ, or other quality/business systems.
  • Experience with Power Automate, Power Apps, SQL, Python, Alteryx, Smartsheet, ETQ, or other quality/business systems.
  • Experience with Power BI, Tableau, SharePoint, Microsoft Lists, Excel, Power Automate, SQL, Python, Alteryx, Smartsheet, ETQ, or other quality/business systems.
  • Experience with Power BI, Tableau, SharePoint, Microsoft Lists, Excel, Power Automate, SQL, Python, Alteryx, Smartsheet, ETQ, or other quality/business systems.
  • Experience with Power BI, Tableau, SharePoint, Microsoft Lists, Excel, Power Automate, SQL, Python, Alteryx, Smartsheet, ETQ, or other quality/business systems.
  • Experience with Power BI, Tableau, SharePoint, Microsoft Lists, Excel, Power Automate, SQL, Python, Alteryx, Smartsheet, ETQ, or other quality/business systems.
  • Experience with Power BI, Tableau, SharePoint, Microsoft Lists, Excel, Power Automate, SQL, Python, Alteryx, Smartsheet, ETQ, or other quality/business systems.
  • Experience with Power BI, Tableau, SharePoint, Microsoft Lists, Excel, Power Automate, SQL, Python, Alteryx, Smartsheet, ETQ, or other quality/business systems.
  • Experience with Power BI, Tableau, SharePoint, Microsoft Lists, Excel, Power Automate, SQL, Python, Alteryx, Smartsheet, ETQ, or other quality/business systems.
  • Experience with Power BI, Tableau, SharePoint, Microsoft Lists, Excel, Power Automate, SQL, Python, Alteryx, Smartsheet, ETQ, or other quality/business systems.

Pay Range

$57,600.00 - $90,400.00

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