Jobs · Quality Assurance · Texas

Quality Systems Coordinator

Refresco · San Antonio, TX · 3 wk ago
On-siteQuality AssuranceFull-time

About the Role

We are the leading global independent beverage solutions provider, serving a broad range of national and international retailers as well as Global, National, and Emerging (GNE) brands. Our products are distributed worldwide from production sites in Europe, North America, and Australia. We are solutions-based, innovative, and continually seek new challenges to conquer, pushing the boundaries of what’s best in the industry.

Responsibilities

  • Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs), and PPE requirements.
  • Maintain food quality and food safety as per corporate, customer, and governing body standards (e.g., SQF).
  • Set and maintain high standards of accuracy and efficiency for all administrative tasks within the Quality Department.
  • Provide comprehensive administrative support to the QA team to achieve departmental objectives.
  • Oversee and manage the procurement and inventory of laboratory supplies, including reagents, water treatment chemicals, and microbiological materials.
  • Ensure timely and accurate processing of invoices related to lab supplies.
  • Support and maintain compliance with third-party food safety and quality certification requirements, including continual improvement of the facility’s food safety and quality management systems.
  • Develop, implement, maintain, and continuously improve the SQF System to ensure compliance with all relevant food safety and quality requirements.
  • Issue and process Purchase Orders (POs) for the Quality Department in a timely and accurate manner.
  • Maintain the document control system for the SQF program, including SOPs, policies, internal audits, and corrective actions.
  • Monitor and facilitate the completion of corrective actions, ensuring timely resolution.
  • Assist with plant audits to ensure GMP and SOP compliance, providing actionable summary reports for leadership.
  • Facilitate Management Review meetings, ensuring the SQF program undergoes annual review and updates by leadership.
  • Organize and coordinate Food Safety/HACCP reviews annually and prior to process changes.
  • Communicate Quality performance data and update specifications for co-pack produced products.
  • Verify Quality Control and Assurance data daily to ensure consistency and compliance.
  • Manage Certificates of Analysis (COAs) for ingredients and reagents, including organic certifications.
  • Compile and maintain Quality KPIs, contributing to the Plant Dashboard and data reporting.
  • Assist in identifying and implementing process improvements to enhance the facility's SQF and quality SOPs.
  • Uphold and ensure adherence to Food Safety and Food Quality policies and procedures across the facility.
  • Oversee the receipt and delivery processes for alcohol, ensuring compliance with all regulatory and quality standards (alcohol-producing sites only).

Requirements

  • Bachelor’s degree or Diploma in Food Science, Quality, or a related discipline.
  • Minimum 3 years of experience in Quality within a manufacturing environment, preferably in the food/beverage industry.
  • Comprehensive knowledge of quality systems (GMP, HACCP, SQF) – certification required.
  • In plants co-packaging alcoholic beverages, sensory tasting must be at least 21 years old.

Skills

  • Experience in Food/Beverage Manufacturing preferred.
  • Proficient in Excel, Word, SAP, and PowerPoint.
  • Ability to analyze and solve problems; results-oriented.
  • Organized, detail-oriented, and adaptable to change.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Skilled in maintaining accurate and detailed records of inspections and tests.
  • Commitment to maintaining high ethical standards in all quality assurance activities.
  • Flexibility to adapt to changing production environments and requirements.
  • Clear and concise communication with production staff and management.

Working Conditions

Work Schedule: Weekdays, weekends, afternoons, evenings, and overnights may be required. Overtime scheduled as needed.

Work Environment: Fast-paced production plant with numerous moving parts. Noise levels require hearing protection, and temperatures can vary (laboratory is temperature-controlled). The environment is structured and supervised.

Physical Requirements:

  • Frequent standing or sitting.
  • Occasional stooping, kneeling, crouching, or crawling.
  • Frequent lifting of up to 50 lbs (minimum 5 lbs).
  • Frequent carrying, walking, and climbing (stairs/ladders).
  • Occasional driving.
  • Visual/Sensory: Attention to detail requiring focus with one or two senses at a time.
  • Mental Stress: Pronounced pressure from deadlines, production quotas, accuracy, or similar demands.

Benefits

  • Medical, Dental, and Vision Insurance.
  • Health Savings Accounts and Flexible Spending Accounts.
  • Life and AD&D Insurance.
  • Pet Insurance.
  • Legal Benefits.
  • 401(k) Savings Plan with Company Match.
  • 12 Paid Holidays, Vacation, and Paid Time Off.
  • Well-being Benefits.
  • Discount and Total Reward Programs.

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