Quality Systems Analyst
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
About the role
The Quality Systems Analyst reports to the Quality Manager and must conduct themselves in a professional manner. This role applies company policies and procedures to resolve a variety of issues, developing solutions to technical problems of moderate scope and complexity. The position requires the ability to make on-the-spot decisions while working under general supervision. Limited instruction is provided on standard issues, with detailed guidance given for new assignments.
The role may involve collaboration with peers and resources across global locations to review current processes and technology. Proficiency in computer word processors, Excel spreadsheets, and graphics is required.
Responsibilities
- Perform audits of internal administration against plan, policy, Performance Work Statement (PWS), and regulatory requirements.
- Leverage internal processes and procedures to track and report status to Division Managers and leaders.
- Share results of audits on a regular basis as per established frequency and quality standards.
- Take end-to-end ownership to collaborate with operational partners to ensure identified issues are addressed and improvements sustained.
- Maintain subject matter expertise specific to the job function and general industry awareness.
- Report key trends, perform deep-dive analysis, and collaborate with stakeholders to share critical insights for further action.
- Identify root causes and areas for improvement in audited processes.
- Provide ideas for process improvements to enhance efficiency, quality, and customer experience.
- Use critical thinking and demonstrate high ownership while reviewing processes and technology.
- Conduct activity, technical, and special inspections.
- Prepare audit/inspection reports, evaluate responses, and perform follow-up actions.
- All other duties as assigned.
Requirements
- Associate degree with three (3) years of Quality experience or three (3) or more years of on-the-job Quality experience as primary duties.
- A minimum of three years of general experience in management, professional, investigative, technical, or other responsible work demonstrating judgment and analytical ability.
- Valid REAL ID State Driver’s License with no restrictions.
- Ability to obtain and maintain a NACI Tier 1 Public Trust.
- Ability to obtain and maintain a Common Access Card (CAC).
- Proof of U.S. Citizenship, such as a birth certificate or U.S. Passport.
- Ability to maintain driving privileges aboard the Fort Benning Installation.
- Must complete and pass the Value Based Six Sigma Green Belt Course and an ISO Auditing Course.
Skills
- Written and verbal communication skills.
- Track record for delivery of high-quality products.
- Customer service and communication skills, both verbal and written.
- Time management and ownership of deliverables.
- Flexibility and interest in performing repetitive tasks.
- Ability to analyze and identify patterns in large data sets.
- Strong attention to detail.
- Ability to work independently.
- Critical thinking and problem-solving skills.
- Strong Microsoft Office abilities.
- Military service or work experience with general knowledge of Army Maintenance, Supply, and Transportation fields is preferred.
Material & Equipment
- Various office equipment, including computers and Microsoft software products.
- Equipment unique to the department.
- Must be able to wear Personal Protective Equipment (PPE), such as face masks, steel or composite toe safety shoes/boots, hand, head, and eye protection when required.
Working Environment
The worker is subject to both indoor and outdoor environmental conditions. The role involves medium work, exerting up to 50 pounds of force occasionally, up to 30 pounds frequently, and up to 10 pounds constantly to move objects. The worker must have close visual acuity for activities such as preparing and analyzing data, transcribing, viewing a computer terminal, and extensive reading.
Schedule
Regular work schedule: 1st shift, Monday - Friday, 8:00 AM - 4:30 PM (40 hours per week).