Quality System Specialist – Insights & Reporting

About the role

We are the people who give possibilities purpose. BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Responsibilities

• Lead reporting and analytics efforts to support Quality metrics, trend analysis, and data-driven decision making.
• Design, enhance, and govern Quality dashboards and reporting solutions using standardized, governed datasets and enterprise reporting standards.
• Drive requirements intake and prioritization, translating business needs into clear functional requirements and reporting specifications while aligning to roadmap goals.
• Analyze business processes and reporting needs to identify opportunities for standardization, risk reduction, and continuous improvement.
• Ensure data integrity and reporting accuracy by validating outputs, investigating discrepancies, and coordinating issue resolution.
• Develop and maintain documentation (e.g., URS, FRS, SOPs, process flows, and user support materials) to support reporting solutions and releases.
• Facilitate stakeholder engagement and governance activities, including reviews, issue tracking, user acceptance testing (UAT), and change management for reporting standards and metric consistency.
• Prepare and deliver analytics insights and presentations to support Quality reviews and business decision forums.
• Manage and track initiatives, deliverables, and action items across multiple projects to ensure effective execution and sustainment.
• Support strategic initiatives and continuous improvement efforts in partnership with the Digital Quality Insights & Reporting leadership team.

Requirements

• Bachelor's Degree
• 3 years of experience performing reporting, analytics coordination, business systems support, or related activities within a regulated Quality or compliance environment.
• Travel up to 10%

Preferred Qualifications

• Bachelor’s degree in scientific, technical, business, data, information systems, or related discipline preferred.
• Experience working cross-functionally with both technical teams and business stakeholders preferred.
• Experience with Power BI, Power Apps, Power Automate, SharePoint, Excel, reporting tools, and foundational data structure concepts preferred.
• Hands-on exposure to dashboards, analytics tools, business intelligence platforms, or digital reporting solutions preferred.
• Working knowledge of Quality Systems and regulated data principles.
• Strong capabilities in reporting, analytics coordination, and insight development.
• Ability to interpret data and summarize findings into clear, meaningful insights for non-technical audiences.
• Experience working with curated datasets, dashboards, reporting workflows, and analytics processes.
• Ability to identify reporting trends, inconsistencies, risks, and opportunities for improvement.
• Strong attention to detail with effective problem-solving and investigative skills.
• Experience supporting process improvement, governance, and reporting standardization initiatives.
• Effective communication and collaboration skills when working with Quality partners and technical teams.

Knowledge and Skills

• Experience working cross-functionally with both technical teams and business stakeholders preferred.
• Experience with Power BI, Power Apps, Power Automate, SharePoint, Excel, reporting tools, and foundational data structure concepts preferred.
• Hands-on exposure to dashboards, analytics tools, business intelligence platforms, or digital reporting solutions preferred.
• Working knowledge of Quality Systems and regulated data principles.
• Strong capabilities in reporting, analytics coordination, and insight development.
• Ability to interpret data and summarize findings into clear, meaningful insights for non-technical audiences.
• Experience working with curated datasets, dashboards, reporting workflows, and analytics processes.
• Ability to identify reporting trends, inconsistencies, risks, and opportunities for improvement.
• Strong attention to detail with effective problem-solving and investigative skills.
• Experience supporting process improvement, governance, and reporting standardization initiatives.
• Effective communication and collaboration skills when working with Quality partners and technical teams.

Benefits

• Annual Bonus
• Potential Discretionary LTI Bonus
• Health and Well-being Benefits
• Health Savings Accounts
• Flexible Spending Accounts
• Dental coverage
• Vision coverage
• Hospital Care Insurance
• Critical Illness Insurance
• Accidental Injury Insurance
• Life and AD&D insurance
• Short-term disability coverage
• Long-term disability insurance
• Long-term care with life insurance
• Other Well-being Resources
• Anxiety management program
• Wellness incentives
• Sleep improvement program
• Diabetes management program
• Virtual physical therapy
• Emotional/mental health support programs
• Weight management programs
• Gastrointestinal health program
• Substance use management program
• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
• Retail Retirement and Financial Well-being
• BD 401(k) Plan
• BD Deferred Compensation and Restoration Plan
• 529 College Savings Plan
• Financial counseling
• Baxter Credit Union (BCU)
• Daily Pay
• College financial aid and application guidance
• Life Balance Programs
• Paid time off (PTO), including all required State leaves
• Educational assistance/tuition reimbursement
• MetLife Legal Plan
• Group auto and home insurance
• Pet insurance
• Commuter benefits
• Discounts on products and services
• Academic Achievement Scholarship
• Service Recognition Awards
• Employer matching donation
• Workplace accommodations
• Other Life Balance Programs
• Adoption assistance
• Backup day care and eldercare
• Support for neurodivergent adults, children, and caregivers
• Caregiving assistance for elderly and special needs individuals
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Support for fertility, birthing, postpartum, and age-related hormonal changes
• Leave Programs
• Bereavement leaves
• Military leave
• Personal leave
• Family and Medical Leave (FML)
• Jury and Witness Duty Leave

Pay

Salary Range for Franklin Lakes, NJ: 87,200.00 - 139,500.00 USD Annual