Quality & Sustainability Specialist

Responsibilities

• Maintain and administer the company Quality Management System (QMS)
• Maintain the Quality Manual and associated controlled documents, procedures, forms, and records
• Carefully coordinate annual document review and revision schedules
• Manage document control activities including revisions, archival, distribution, and official copies
• Support Management Review preparation, metrics, and reporting
• Maintain organizational charts and controlled quality documentation
• Maintain the Approved Supplier List (ASL)
• Coordinate supplier qualification documentation and periodic supplier desk audits
• Manage supplier quality agreements, NDAs/CDAs, and compliance documentation
• Support Management Review preparation, metrics, and reporting
• Support customer and supplier quality-related inquiries and documentation requests
• Carefully coordinate customer quality agreements as required
• Track and maintain customer complaints, Supplier Corrective Action Requests (SCARs), and Corrective and Preventive Actions (CAPAs)
• Coordinate corrective action follow-up activities and supporting documentation
• Maintain quality logs, investigation files, and summary reports
• Carefully coordinate customer responses related to complaint investigations and corrective actions
• Maintain employee training records and training matrices
• Carefully coordinate annual training assignments and document reviews
• Maintain employee compliance documentation and signature logs
• Ensure training records remain current, complete, and audit-ready
• Coordinate annual sustainability reporting activities including EcoVadis, CDP, IntegrityNext, WorldFavor, and customer sustainability platforms
• Aid in evaluating future sustainability certifications and environmental initiatives

Qualifications

• A degree in a relevant field is preferred, but equivalent experience in regulated quality, compliance, or documentation environments may also be considered
• At least 3–7 years of experience in quality systems, compliance coordination, document control, supplier quality, or regulated business environments
• Experience supporting regulated distribution, life science, biotech, pharmaceutical, medical device, laboratory supply, or related industries
• Experience working within ISO-based quality systems
• Strong organizational, administrative, and document management skills
• Ability to manage multiple recurring deadlines and compliance activities
• Strong written communication and follow-through capabilities
• Proficiency with Microsoft Office, SharePoint, and document management systems